Elite MC5 - Troubleshooting

Keep Working
KEEP WORKiNG
15
MC5
Problem Possible Cause Solution
The gate cannot open or close
normally, and LED does not light
1. The power is off.
2. Fuse is burned
1. Switch on the power supply.
2. Check the fuse (code FU1), change
the fuse if burnt.
The gate can open but cannot
close.
1. Photocell is blocked by objects.
2. Infrared sensor function is disabled.
1. Remove the obstacle.
2.Make sure that the infrared sensor
function is enabled.
Gate opens automatically
1. Automatic close function has been turned
on but with incorrect opening direction.
1.Please refer to the attentions under
4.3.5 to change the opening direction.
Remote control doesn’t work.
1. Battery level of the remote control is low
2. Remote control learning is not completed
1. Change the remote control battery
2. Re-conduct remote control learning
Remote control working distance
is too short.
1. Signal is blocked.
1.Replace the battery.
11. Packing List
After receiving the door opener, you should perform an inspection, in which you should check if the product is damaged. If you have
any problems please contact our distributor. You will find the following items in our standard packaging:
10. Troubleshooting
No.
1
Sliding door motor
MC5
Remote control CR433
Release key
User's manual
2
3
4
1
2
2
1
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