Owner’s Manual
Satisfaction Guarantee
We guarantee that you will love your ElliptiGO® elliptical
bicycle. If you purchased your bike directly from ElliptiGO
Inc., you can return it for any reason within 30 days of
purchase for a full refund, less return shipping charges, if
any. It is your responsibility to retain all original packing
materials so they can be used in the event of a product
return. Any item that is damaged or is missing parts for
reasons not due to our error may receive a partial refund,
which would be communicated upon receipt of the return.
Just contact us at service@elliptigo.com to arrange the
return and we will send you more details.
If you purchased from an authorized dealer, that dealer’s
return policy will apply instead.
Limited Warranty
We also guarantee that your ElliptiGO elliptical cycle will
be free from manufacturing defects for the periods stated
below:
• Five years: Frame
• Two years: Fork, Drive Arms, Crank Arms, and
Steering Column
• One year: All Other Components, Paint and Decals
This is the only warranty for your ElliptiGO bike and it is
limited to the initial purchaser (it expires upon resale or
transfer of the product to another party). The warranty
applies only to products purchased from ElliptiGO Inc.
directly or from an authorized dealer.
During the term of this warranty, if you experience a
defect in your ElliptiGO bicycle, we will either repair
or replace the defective part free of charge. This warranty
does not cover any costs for return shipping, labor
installation, transportation or any other expenses incurred
because of the defective part.
Limits to Coverage
This warranty does not cover damage to your elliptical
bicycle resulting from:
• Normal wear and tear
• Improper use (see Owner’s Manual for a detailed
discussion of proper and improper use of the
ElliptiGO)
• Improper assembly of a component or the bike
itself performed by someone other than an
authorized representative of ElliptiGO
• Improper servicing of a part by someone not
authorized by ElliptiGO
• Failure to perform routine maintenance
• The use of parts other than the original parts or
replacement parts purchased from ElliptiGO
• Collisions, crashes, or physical abuse to the bike
• Neglect or use of the ElliptiGO elliptical bike when
in a state of disrepair
Note that tires, tubes, brake pads, load wheels, track inserts
and other wear parts will require replacement over time
and are only covered by this warranty for manufacturer’s
defects.
Voiding Your Warranty
You void your warranty by:
• Misusing the bike (see your Owner’s Manual for a
IV
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