GLOBAL ELMECO LIMITED PRODUCT WARRANTY
New machines that have been manufactured by Elmeco SRL Italy and all parts thereof are conditionally
warranted to the original user by Elmeco SRL to be free from defects in material and workmanship under normal
use
SERVICE AS FOLLOWS:
Frozen/Slush Elmeco’s machine and all components unless specified below:
1-year labor (proof of purchase and serial number required), 2 years parts, 3 years Electronic board, 5 years
Compressor.
During the warranty period (first year), Elmeco at its option and after inspection, repair or replace defective unit
with no charge for parts or bench labour.
This warranty period starts from the date of purchase proved by the copy of purchase document where is clearly
specified Model and Serial Number of the machine. If no information about the installation date is received within
6 months of purchase, the warranty starts from the date of manufacture of the machine.
Bench labour does not include service agent’s travel time, or cost of shipping to and from the service station.
The buyer shall give prompt notice to Elmeco SRL for any claim to be made under warranty via telephone at 1-
877-4ELMECO (1-877-435-6326).
Customer support will diagnose problem over phone and upon request of Elmeco, the defective parts/equipment
shall be shipped prepaid to Elmeco.
THIS WARRANTY DOES NOT APPLY TO ANY EQUIPMENT, COMPONENT OR PART THAT WAS NOT
MANUFACTURED BY ELMECO OR THAT, IN ELEMCO’S JUDGMENT, HAS BEEN AFFECTED BY:
WARRANTY DOES NOT APPLY TO MACHINES OR ANY PARTS WHICH HAVE BEEN SUBJECT TO ANY ACCIDENT, MISUSE,
NEGLECT, ALTERATION, FAILURE TO FOLLOW OPERATING INSTRUCTIONS, OR USE WITH EQUIPMENT WITH WHICH IT
IS NOT INTENDED TO BE USED
USE ON INCORRECT VOLTAGE, IMPROPER VENTILATION, DAMAGE CAUSED IN TRANSIT, IMPROPER INSTALLATION OR
OPERATION, AS AND NOT LIMITED TO CORROSIVE ENVIRONMENTS / NORMAL CORROSION, NON-PERIODIC CLEANING
AND DESCALING, IMPROPER STORAGE
IMPROPER MAINTENANCE OR REPAIR, FIRE, FLOOD OR ACTS OF GOD
THIS WARRANTY DOES NOT COVER NORMAL PREVENTIVE MAINTENANCE AND CLEANING SUCH AS, BUT NOT LIMITED
TO, CONDENSER CLEANING, HIGH PRESSURE SWITCH RESET, COTTER PIN REPLACEMENT, O-RINGS, SEALS OR
LIGHTING REPLACEMENT, FUSES AND ELECTRICAL COILS
THIS WARRANTY DOES NOT COVER PLASTIC PARTS, RUBBER PARTS OR ANY OTHER WEAR ITEMS
THIS WARRANTY DOES NOT COVER ANY SEALED SYSTEM THAT HAS BEEN BROKEN INTO (EX. GEAR MOTOR,
COMPRESSOR)
THIS WARRANTY DOES NOT COVER ANY PART OR ASSEMBLY THAT HAS BEEN ALTERED, MODIFIED OR CHANGED
THIS WARRANTY DOES NOT COVER UNIT WHOSE REFRIGERATION SYSTEM IS MODIFIED
THIS WARRANTY DOES NOT COVER THE COSTS OF REPAIRS MADE OR ATTEMPTED BY ANYONE WITHOUT PRIOR
AUTHORIZATION BY ELMECO SRL OR ITS AUTHORIZED PARTNERS SERVICE DEPARTMENT
THIS WARRANTY DOES NOT COVER MACHINE MAINTAINED WITHOUT THE REQUIRED AIR CLEARANCE ON ALL SIDES,
OR LOCATED IN CLOSE PROXIMITY TO HEAT PRODUCING OR POWDER EQUIPMENT
THIS WARRANTY DOES NOT COVER UNIT OR PART FAILURE CAUSED BY WATER CONDITIONS
THIS WARRANTY DOES NOT COVER TEMPORARY NON-FUNCTIONING CONDITIONS WHICH CAN OCCUR WITH NORMAL
USE AND WHICH CAN BE READILY REMEDIED BY THE USER BY REFERRING TO THE USERS INSTRUCTIONS OR CALLING
ELMECO OR ITS AUTHORIZED PARTNERS.
The model and serial number shall be supplied to the service department of Elmeco along with the defective
parts or unit.
Please Note: Warranty only valid when warranty registration card is sent in and processed .
The dealers, distributors, employees and agents of Elmeco srl are not authorized to modify this warranty neither
written nor oral or to add warranties that are binding to Elmeco srl.
Elmeco srl Elmeco LLC
Via Circumvallazione Est. 12 652 Griffith Road, Suite E
Casandrino (NA) 80025, Italy Charlotte, NC 28217 U.S.A.
Tel: 0039 081 5055724 Tel# (877) 435-6326,
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