ELMECO Quickream User Manual

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ENGLISH
Quickream trouble shooting guide
For all manual interventions, always make sure the machine is switched off and disconnected from the
power supply.
When in “Night Mode” the
augers continually turn at a
speed of 70rpm
 The reed sensor is not working or is disconnected from the power supply;
 The tap is open;
 The piston is not inside the tap housing correctly.
Disconnect
the power cable
from the power
supply.
The product is leaking from
the condensation outlet on
the front panel.
 The tank seal has not been fitted correctly in the transparent tank housing.
Disconnect
the power cable
from the power
supply.
Both in “Soft Mode” and
“Night Mode”, the ice cream
production continues until
the augers lock.
 The thermostat sensor is broken or has not been connected to the power supply.
Disconnect
the power cable
from the power
supply.
The product does not
thicken.
The product does not reach the ideal temperature and the electronic control panel reads
“Ready to Serve”. Check the TLI settings and adjust them as described on p.25.
The machine does not cool
and the red light on the right
side panel is on.
The pressure switch has come on. To rearm the pressure switch see the instructions on
p.24.
Disconnect
the power cable
from the power
supply.
The augers do not turn In
“Soft Mode”, “Night Mode”
or “Motor ON” mode.
The rotation of the gearmotor is not being transmitted to the augers. This can be caused
by:
 a breakage of the transmission screw, no. 30 in the exploded view diagram on p.38;
 a breakage of one or more of the auger teeth;
 A breakage of the drive shaft, no.16 in the exploded view diagram on p.38. The
breakage could be at the top (square nut) or the bottom (inside the machine).
Disconnect
the power cable
from the power
supply.
The teeth of the auger
mechanism come apart until
the horizontal auger stops
completely.
Make sure that the fixing seal on the vertical auger, no. 15 in the exploded diagram on p.
38, is attached securely.
When turning, the horizontal
auger scrapes on the bottom
of the tank, causing noise
and vibration.
There is not enough product in the inox tank; this leaves the rear evaporator uncovered,
with the subsequent formation of ice on the bottom of the tank. As the auger turns it
scrapes on the tank, causing noise and vibration. If this occurs refill the tank with the
relevant product.
The augers make a
squeaking noise when they
turn.
The noise is coming from the horizontal and vertical augers. This can be stopped by
applying food-grade Vaseline to the areas shown in fig. 14 on p.41.
The display shows the
warning: “Low Mix Please
Refill”.
This warning appears when there is not enough product in the tank. If this occurs, the
product is moved to the front of the tank, which subsequently reduces the cooling rate; to
compensate the cooling system is switched off for 5 minutes. After this time the warning
disappears and the cooling system switches back on.
Refill the tank.
The control panel flashes,
showing the warning:
“Error:2,”
 The product in the tank is colder than -8.5°C / 16.7°F;
 The thermostat sensor has short-circuited.
If this occurs the cooler switches off.
Contact technical
support for advice.
The control panel shows a
flashing “□” symbol and the
augers are moving.
This symbol means that the force required by the gearmotor has reached pre-alarm
levels. In this condition the cooling system is switched off for 2 minutes, after which the
error resets and the cooling system comes back on. The pre-alarm level helps to protect
the augers, decreasing the possibility of breakage of the mechanisms.
The control panel shows a
flashing “□” symbol and the
augers have stopped.
When the augers are stationary, this symbol means that the force required by the
gearmotor has reached maximum levels. In this case, the cooling system and the augers
are switched off. After 10 minutes, the error will automatically reset and the cooling
system and augers will be reactivated. Should this problem occur again, make sure that
there is no more than 4 liters of product in the tank or that the product is not too dense.
Contact technical
support for advice.

ELMECO Quickream Specifications

General

Brand	ELMECO
Model	Quickream
Category	Kitchen Appliances
Language	English