Eltorque QT Series User Manual

Operation
User Manual QT250 and QT800, ID 2021 2.0 July 2018
Page 47 of 86
Problem description
Cause and solution
The actuator with digital or analog interface
does not respond normally to control signals.
The actuator responds normally when tested
with E3C.
Incorrect digital or analog inversion settings,
please check the configuration described in the
Eltorque E3C Manual.
OR
The digital or analog control system is not wired
or configured correctly.
The actuator does not respond neither to control
signals nor when tested with E3C.
Restart the actuator (power on/off).
Verify the power supply with a voltage meter. If
the power is OK, the communication interface
box is defect and must be replaced.
After replacement of interface, the actuator does
not operate correctly.
The interface has not been configured correctly,
please refer to chapter 3.8 Configuration.
Contact the local Eltorque agent for support if
required.

Eltorque QT Series Specifications

General

Brand	Eltorque
Model	QT Series
Category	Controller
Language	English