CAN I POWER MY B100 FROM USB?
The B100 can be powered by USB for the purposes of configuration, however it will need to be connected to a
suitable 12/24V power supply in order for it to be able to transmit AIS information and also power the built in
GPS receiver. The B100 will not be able to draw enough power from a USB connection alone for it to operate
normally.
HOW DO I SEND A UNIT IN FOR REPAIR?
If you do wish to return your unit for warranty repair, then please contact your retailer / supplier who will be
able to assist.
WHY CAN’T I SEE OTHER VESSELS?
If you are happy that your B100 is installed and working correctly, but you are not receiving any targets, this
may not necessarily indicate a fault. There could simply be a lack of active/visible AIS targets within range, or
there may be an issue caused by your choice or location of antenna. If there is a fault with the B100, then the
built in self diagnostics will alert you to any problems with the system by changing the LED status on the front
of the unit.
MY B100 ISN’T TRANSMITTING.
The best way to confirm whether or not your B100 is transmitting information is to ask another AIS equipped
vessel (within the near vicinity) if they can see your AIS information on their own display.
Relying on AIS websites to confirm if your vessel is working or not will not always give a clear indication if this
is the case as most websites do not show real-time AIS information.
HOW OFTEN IS MY POSITION REPORTED?
The B100 will send its position once every 3 minutes when moving less than 2 knots and once every 30
seconds when moving any faster.
WHAT DO I DO WHEN SOMETHING ISN’T WORKING?
If you think something isn’t working and have already checked the manual for advice, we would recommend
that you contact the retailer who supplied you with your B100 as they may be able to advise you of a way to
resolve your problem without having to return the unit.
If you have any questions about a problem, you can also contact us by using the support contact form on this
website.
If you do wish to return your unit for warranty repair, then please contact your retailer / supplier.
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