31
You see a “Not enough memory” error message
• Close all programs, then restart your
computer.
Memory card reader
Drive letters for the memory card slots do not
appear in the My Computer window
• Reboot your computer.
Modem (cable or DSL)
• See the documentation that came with your
modem for additional troubleshooting
information.
Modem (dial-up)
See also “Internet” on page 28.
Your modem does not dial or does not connect
• Make sure that the modem cable is plugged
into the modem jack and not the Ethernet
network jack. See your setup poster to make
sure that the connections have been made
correctly.
• Make sure that your computer is connected
to the telephone line and the telephone line
has a dial tone.
• Make sure that the modem cable is less than
6 feet (1.8 meters) long.
• Remove any line splitters or surge protectors
from your telephone line, then check for a
dial tone by plugging a working telephone
into the telephone wall jack.
• If you have additional telephone services
such as call waiting, call messaging, or voice
mail, make sure that all messages are cleared
and call waiting is disabled before using the
modem. Contact your telephone service to
get the correct code to temporarily disable
the service. Also make sure that the modem
dialing properties are set correctly.
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