Chapter 3: Troubleshooting
42
Recovering your system
You can solve most computer problems by following the
information in “Troubleshooting” on page 23 or in the
technical support pages at www.emachines.com
. Problem
solving may also involve reinstalling some or all of the
computer’s software (also called
recovering
or
restoring
your system). eMachines provides everything you need to
recover your system under most conditions.
To recover your system:
1 Create recovery discs as soon as you can.
You can use these discs later for recovering your
system from significant hardware and software
problems. For instructions, see “Creating recovery
discs” on page 43.
2 Perform minor fixes.
If only one or two items of software or hardware
have stopped working correctly, the problem may be
solved by reinstalling the software or the device
drivers. To recover software and drivers that were
pre-installed at the factory, see “Recovering
pre-installed software and drivers” on page 44. For
instructions on reinstalling software and drivers that
were not pre-installed, see that product’s
documentation or technical support Web site.
3 Revert to a previous system condition.
If reinstalling software or drivers does not help, then
the problem may be solved by returning your system
to a previous state when everything was working
correctly. For instructions, see “Returning your
system to its factory condition” on page 45.
4 Reset your system to its factory condition.
If nothing else has solved the problem and you want
to reset your system to factory condition, see
“Returning your system to its factory condition” on
page 45.
Caution
To prepare your computer for additional system recovery
options, you should create a set of recovery discs as soon as possible.
Recovery discs take some time to create, but for long-term reliability,
the effort is worth it. For instructions, see “Creating recovery discs”
on page 43.
To Next Page
Loading...
