General Contact Information  
 
Home link:   http://www.emerson.com/industrial-automation-controls 
Knowledge Base:  https://www.emerson.com/industrial-automation-controls/support 
 
Technical Support  
Americas 
Phone:    1-888-565-4155 
    1-434-214-8532 (If toll free option is unavailable) 
 
Customer Care (Quotes/Orders/Returns): customercare.mas@emerson.com 
Technical Support: support.mas@emerson.com 
 
Europe  
Phone:   +800-4444-8001 
    +420-225-379-328 (If toll free option is unavailable) 
 
Customer Care (Quotes/Orders/Returns): customercare.emea.mas@emerson.com 
Technical Support: support.mas.emea@emerson.com 
 
Asia 
Phone:    +86-400-842-8599 
     +65-6955-9413 (All other Countries) 
 
Customer Care (Quotes/Orders/Returns): customercare.cn.mas@emerson.com 
Technical Support: support.mas.apac@emerson.com 
 
Any escalation request should be sent to: mas.sfdcescalation@emerson.com 
 
Note: If the product is purchased through an Authorized Channel Partner, please contact the seller directly for any 
support. 
 
Emerson reserves the right to modify or improve the designs or specifications of the products mentioned in this manual at 
any time without notice. Emerson does not assume responsibility for the selection, use or  maintenance of any product. 
Responsibility for proper selection, use, and maintenance of any Emerson product remains solely with the purchaser.  
 
© 2020 Emerson. All rights reserved. 
Emerson Terms and Conditions of Sale are available upon request. The Emerson logo is a trademark and service mark of 
Emerson Electric Co. All other marks are the property of their respective owners.