FAQ’s
Q. What happens when I use the brakes
under powered assistance?
A. All our bikes are equipped with brake levers that have a built- in safety switch that automatically cuts off the motor
B. power under normal braking conditions. This not only ensures a safe un-powered stopping feature, but also protects the
motor under braking conditions so that it isn't working against the brakes.
Q. How far will the bike take me?!
A. This all depends on a few factors. Cycling with pedal assist along!
a straight road under normal conditions, the standard battery should last about 65 miles. Cycling up steep hills will!
obviously take more energy out of the battery and factors such as!
road surface, wind resistance, weight of the rider and tire pressure will affect your range.
The range with throttle only lasts about 20 miles (35 km)
Q. How do I know when the battery is low?
A. The bicycles have easily visible indicators located on the
meters that show the amount of juice left. If it is getting low!
and you don't think you will make it to your destination, you can switch off your motor and keep it just for the difficult bits.
Q. Do I have to wait for the battery
to empty before I charge it?
A. No. The batteries we use are Lithium-ion batteries which do!
not suffer from 'memory effect'. This means that there is no!
need to discharge a battery completely before you recharge it!
again. You can partially recharge the battery at any time without reducing its voltage or lifespan. We recommend recharging the
battery after every use, regardless of how far you rode.
Q. Can I put a child's trailer?!
A. Yes, you can certainly add a trailer to your bike.!
We suggest contacting your local dealer for approved trailers.
Q. Can I put the electric bike on a bike rack?
A. Yes, just make sure that the bike rack can hold the weight of the bike. We advise taking the battery
B. off to make it easier to lift and to keep the battery
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