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8.Warranty policy
Dear customer !
Thank you for purchasing ENGWE series products !
Warranty service:
Please enter into the official website https://engwe-bikes.com/ to
view the warranty policy of Engwe.
After purchasing Engwe products, please kindly contact Engwe
after-sales service for help when there is a quality issue, which
means that you can contact customer service of the seller where
you buy your e-bike from.
Please provide your order number, purchase interface, videos of
the issue.