IQ8 Commercial Microinverter grid-tied PV system
48 © 2023 Enphase Energy Inc. All rights reserved. November 2023
USG-00026-1.0
J. Before device provisioning can occur, the gateway must have software version 7.03.711 (or
later) installed. Tap Update software to complete this process (it takes approximately 30
minutes).
• Ensure the phone is close to the gateway, and do not move the phone away while
upgrading the gateway. Moving the phone away from the gateway could result in
problems during the gateway upgrade.
• Your phone screen must stay active while this update occurs. Allowing your phone to
go to sleep will interrupt the update.
• After the gateway software update, the gateway will restart.
o While the gateway is restarting, all four LEDs will flash red in unison.
o After the restart is complete, the network communications LED glows solid
green.
• When the gateway reboots, you will lose AP mode connectivity on your phone. After
the gateway has rebooted successfully, reconnect to gateway AP mode in the Wi-Fi
settings menu of your smartphone or tablet.
• If you have issues connecting to AP mode, turn OFF AP mode on the gateway by
pressing the AP mode button for one second, and then “forget” the AP mode network
in your smartphone or tablet Wi-Fi settings.
• Repeat steps Step D to Step G to reconnect to the gateway.
• Enphase Installer App will take approximately 10 minutes to correctly display system
metrics (including web connectivity) after reboot.
• The gateway requires a means of communicating to the web to display internet
connectivity. Ensure that the gateway Wi-Fi access has been configured or that the
Ethernet connection and cell modem connection is established.
• If, after completing the previous step, the gateway software version shown on the
update software button does not match the gateway software version shown below
the button, then the update has failed, and you must tap update software again.
• Tap Start Provisioning Devices at the bottom of the IQ Gateway Connectivity
screen.
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