Entrust EM1 - Clean the Printhead

User Reference Guide 15
User Reference Guide
Clean the Printhead
Clean the printhead in the following situaons:
• There are unprinted lines on the nished card. This usually indicates
dirt or contaminants on the printhead.
• The printhead is touched accidentally. Oils from hands can aect
print quality and damage the printhead.
• A ribbon break caused part of the ribbon to sck to the printhead or
printhead cover.
• The printhead has been replaced.
1. Power o the printer.
2. Unlock the printer and open the printer cover.
3. Open and remove a cleaning swab from its package.
4. Li the printhead protecve cover. Use the sides of the cover to
rotate it away from the printhead.
5. Use gentle pressure to move the cleaning swab back and forth along
the full length of the printhead edge unl it is completely clean.
6. Close the printer cover.
7. Power on the printer.
8. Print a sample card to verify the quality of prinng.