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RECOMMENDED TREATMENT GUIDELINES
The following treatment guidelines are recommended for using the Edge
device:
• Treating the entire face takes 3-4 minutes. For shorter treatment times,
focus on selected areas of concern. Treatment times dier for each
person.
• For optimal results, use the Edge device 2-3 times a week.
• After treatment, maintain your regular skincare routine.
• Make sure that you allow at least one day in between treatments on the
same treatment area.
• Response to Edge treatment may diers between individuals depending
on environmental and biological factors, heredity and aging.
• Please avoid direct sun exposure right after treatment.
This chapter describes how to troubleshoot problems that may arise when
using the Edge device.
If your Edge device is not working, take the following steps:
• Ensure that you have removed the device’s protective cover.
• Ensure that the Power button is not stuck in and verify both headlight
and low level led will turn white.
• Make sure the treatment level LED are working.
• Make sure that the device is fully charged (the led color is steady green)
• Ensure that the Trigger button is not stuck in and verify the Blue LED is
illuminating followed by a soft vibration and “Beep” sound.
If one of the above is not working properly contact the service center
WARRANTY
CONGRATULATIONS ON YOUR PURCHASE OF THIS EDGE DEVICE.
This product has been subjected to strict quality control performed by the
manufacturer. For this reason, the distributor in your country guarantees
proper function of your product for 24 months from date of actual purchase.
If you use the device properly, follow all instructions outlined in the user
manual, you can enjoy the product to your ultimate satisfaction. This policy
warrants the support that Pollogen Ltd. provides for the device in the event
of failures attributable to manufacturing defects. In such case, you shall be
entitled during the warranty period to the repair and replacement of parts,
free of charge (regarding both service and parts) to the extent necessary
to be able to make use of the product for its intended use. This warranty is
valid for the product marketed by Pollogen Ltd.
TROUBLESHOOTING
WARRANTY AND CUSTOMER SUPPORT
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