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Troubleshooting
Timer Control
w If all the connections are verified and the exhaust blower does not function at all, tap lightly on the
exhaust blower’s motor end cap, this may loosen a tight motor.
w Apply 220 V AC directly to the exhaust blower. If the motor does not run, replace the blower.
w If the motor runs, have your dealer check the harness.
4. The convection blower will not function normally.
Timer Control
w Check all the connections between the controller, switch, and the convection blower against the wiring
diagram.
w If the convection motor will not run, apply 220 V AC to the motor directly. If the motor runs, replace
the fan controller. If the motor does not run, the convection blower has failed. Replace the blower.
w If the convection blower runs on high at all times (no control with the fan controller), check the
connections from the 160°F (71°C) sensor (located on the upper left side of the firewall) and
convection fan controller to the blower. Disconnect one of the wires from the sensor; if control of the
convection blower returns to the fan controller, replace the sensor.
w If the motor is still on high, re-connect the sensor and replace the convection fan controller.
Circuit Board
ü Clean all grill openings at the back and below unit.
ü Press the fan button. Does the fan come on? Press again to verify that the blower turns on. If no,
contact your local dealer for service.
5. Ignitor - Everything else in the stove operates but the ignitor will not light the pellets.
General
« Check the burn pot liner placement.
Timer Control
w Check all the electrical connections on the 120°F (49°C) temperature sensor located on the exhaust
channel.
w Check the connections at the ignitor socket.
w Place a jumper wire between the two leads on the 120°F (49°C) temperature sensor. If the ignitor
works, replace the sensor.
w If the ignitor does not work, replace it.
Circuit Board
ü Make sure the burn pot liner is up tight and square to the ignitor tube (by pushing the burn pot back
against the ignitor tube).
ü Check the fuses on the circuit board (see “Troubleshooting - Fuses”).
ü Check to see if the exhaust blower is operating. If not, contact your local dealer for service.
NOTE:
The ignitor should be bright orange in color. If not, replace the ignitor.
6. The auger motor will not function normally.
General
« If the Auger gear box does not turn but the motor’s armature does try to spin then the auger is
jammed. – Try to break apart jam by poking at the jam through the drop tube. If this fails then empty
the hopper and remove the Auger Cover **Remember to re-seal the cover after installation**
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