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Envoy Connect User Manual

Envoy Connect
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Page 1 Envoy Connect User Guide
Envoy Connect
User Guide
Last updated: September 2021
NOTE: This User Guide refers to Player Version T16 or
newer. Please refer to ‘Player Version and Serial
Number’ within this Guide to check the version of your
player.
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Envoy Connect Specifications

General IconGeneral
BrandEnvoy
ModelConnect
CategoryMedia Player
LanguageEnglish

Summary

Basic Operations and Definitions

Power and Play Button Functions

Instructions for powering on, playing, and pausing the player.

Advanced Features and Connectivity

Initial Charging Procedure

Guidance on charging the player for the first time.

Player Charging

Content Loading and Software

CELA Connect Software for Books

Using the CELA Connect utility to load books onto the player.

Manual Book Loading

Troubleshooting Common Issues

Player Power and Playback Problems

Resolving issues with the player not turning on or playing books.

Reading Position and Order Issues

Fixing problems with remembering the last reading position or book order.

Advanced Troubleshooting and Resets

Error Indicators and Freezing

Handling warning chimes and player freezes.

Player Reset Procedures

Steps for rebooting and performing a hardware reset on the player.

Connectivity Troubleshooting

Resolving issues when the player won't connect to a computer.

Final Troubleshooting and Support

Micro SD Card Insertion Fix

Correcting issues with inserting the micro SD card.

Contacting Customer Support

Information on how to contact the support center for further assistance.