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EPOS EXPAND SP 30 User Manual

EPOS EXPAND SP 30
31 pages
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User Guide
EXPAND SP 30 | SP 30 +
Bluetooth® Speakerphone

Table of Contents

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EPOS EXPAND SP 30 Specifications

General IconGeneral
ConnectionBluetooth, USB
Battery LifeUp to 20 hours
Bluetooth Version5.0
USB PortUSB-C
Noise CancellationYes
TypeSpeakerphone

Summary

Package Contents

Product Overview

Overview of the Speakerphone

Details the physical layout and controls of the EPOS EXPAND SP 30 speakerphone.

Overview of the Bottom

Illustrates the bottom features of the EPOS EXPAND SP 30 speakerphone, including ports and storage.

LED Indicators Overview

Explains the meaning of different LED lights on the speakerphone for status indication.

BTD 800 USB Dongle Overview

Provides an overview of the BTD 800 USB Bluetooth dongle, including its components and LED indicators.

Setting up the Speakerphone

Connecting via USB Cable

Guides users on how to connect the speakerphone using a USB cable for power and data.

Pairing Overview: Wireless Bluetooth Devices

Explains the process and requirements for pairing the speakerphone with Bluetooth devices.

Pairing via NFC

Provides step-by-step instructions for pairing the speakerphone with a mobile device using NFC technology.

Pairing via Bluetooth

Details the procedure for pairing the speakerphone with a mobile device using standard Bluetooth connection.

Connecting Dongle and Pairing

Guides on connecting the Bluetooth dongle to a computer and pairing it with the speakerphone.

Installing EPOS Software

Instructions for downloading, installing, and using the EPOS Connect software for enhanced features.

Using the Speakerphone

Turning Speakerphone On/Off

Explains how to power the speakerphone on and off, including LED indicators.

Connecting Bluetooth Devices

Details how to connect the speakerphone to Bluetooth devices, including automatic and manual connection.

Disconnecting Bluetooth Devices

Describes how to disconnect paired Bluetooth devices from the speakerphone.

Clearing Speakerphone Pairing List

Provides steps to clear the speakerphone's saved Bluetooth pairing list.

Clearing Dongle Pairing List

Instructions on how to clear the Bluetooth pairing list from the BTD 800 USB dongle.

Bluetooth Transmission Range

Explains the factors affecting Bluetooth transmission range and how to maintain connection.

Adjusting Volume

Guides on how to adjust call volume, audio volume, and notification volume.

Adjusting Microphone Volume for Softphones

Details how to adjust the microphone volume for optimal performance with softphone applications.

Muting and Unmuting Microphone

Explains how to mute and unmute the speakerphone's microphone during calls.

Making Calls

Making a call

Step-by-step guide on initiating a call using the speakerphone.

Accepting, Rejecting, and Ending Calls

Instructions for accepting, rejecting, and ending incoming and active calls.

Call Hold Functionality

Details how to accept a call while holding another, and reject incoming calls.

Redialing Last Number

Explains how to redial the last dialed number using the speakerphone.

Voice Assistant and Voice Dial

Details how to activate and use the voice assistant or voice dial functionality.

Managing Multiple Calls

Instructions on managing multiple calls, including accepting a second incoming call.

Toggling and Ending Calls

Guides on switching between active and held calls and ending active calls.

Merging Calls for Conference

Guides on merging active and held calls to create a conference call.

Audio Playback

Listening to Music

Explains how to listen to audio playback from connected USB or Bluetooth devices.

Controlling Audio Playback

Details how to play, pause, and skip tracks during audio playback.

Additional Functions

Switching Between Personal and Shared Mode

Explains how to switch between Personal and Shared Bluetooth connection modes.

Waking Up From Standby

Describes how the speakerphone enters standby mode and how to wake it up.

Retrieving Battery Status

Provides instructions on how to check the speakerphone's current battery level.

Charging the Speakerphone

Details the process of charging the speakerphone's built-in battery.

Enabling/Disabling Voice Prompts

Explains how to turn voice prompts on or off, and how to use tones instead.

Maintenance and Updates

Storing and Carrying the Speakerphone

Provides guidance on storing and carrying the speakerphone to keep it in good condition.

Cleaning the Speakerphone

Offers instructions and precautions for cleaning the speakerphone safely.

Battery Replacement and Removal

Details battery replacement procedures, emphasizing warranty considerations.

Updating Product Firmware

Guides on how to update the firmware for the speakerphone and dongle using EPOS Connect.

Troubleshooting

Common Problems and Solutions

Lists common issues with their possible causes and recommended solutions.

Restoring Factory Default Settings

Instructions on how to reset the speakerphone to its original factory default settings.

Specifications

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