ePropulsion NAVY - Out of Warranty

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er with original sales slip.
Free warranty is not transferable and will not be reissued.
7.2 Out of Warranty
Make sure the product is properly packed during delivery, the original ePro-
pulsion package is recommended. If the product got further damaged due to
improper packing during delivery, the furtherly damaged part will be deemed
as out of warranty coverage.
In addition, faults or damages caused by the following reasons are also ex-
cluded from warranty scope within the covered period:
Dropping, improper care or storage.
Any improper operation contradicts the user manual.
Accident, misuse, wishful abuse, physical damage overcharging or unau-
thorized repair.
You should be noted that minor faults like normal wear and tear that
pose no inuence on the intended function of the product are also not
covered by the warranty.
The communication cables supplied with the NAVY Battery belong to
consumables, which are also out of warranty scope.
7.3 Warranty Claim Procedures
If you nd your product defective, you can make a claim to your dealer fol-
lowing below procedures:
Fill in the Warranty Claim Card correctly and completely in advance.
Then make your warranty claim by sending it to your authorized ePropul-
sion service partner together with valid proof of purchase. Usually these
documents are required when making a warranty claim: the Warranty
Claim Card, ex-factory serial number, and evidence of purchase.
Send the defective product to your authorized ePropulsion service point
after getting the conrmation. Note that the label should be kept intact.
You can also deliver the product to your authorized ePropulsion dealer
after getting conrmation.
The defective components or parts will be either repaired or replaced
according to the diagnosis made by the ePropulsion authorized service
partner.
If your warranty claim is accepted, the equipment will be repaired or re-
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