Epson DS-5500

❏ When using security soware, exclude the TWAIN.log le from monitoring, or set the TWAIN.log as a read-
only
le.
For more information on your security
soware’s
functions, see the help and so on supplied with the
soware. e
TWAIN.log
le
is saved in the following locations.
❏ Windows 10/Windows 8.1/ Windows 8/ Windows 7/ Windows Vista:
C:\Users\(user name)\AppData\Local\Temp
❏ Win d ows XP :
C:\Documents and Settings\(user name)\Local Settings\Temp
Scanned Image Problems
Scan quality is unsatisfactory
Scan quality can be improved by changing the current settings or adjusting the scanned image.
Straight Lines Appear when Scanning from ADF
❏ Clean the ADF.
Straight lines may appear in the image when trash or dirt gets into the ADF.
❏ Remove any trash or dirt that adheres to the original.
Related Information
&
“Cleaning the Scanner” on page 49
Oset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
❏ When scanning from the scanner glass, place black paper over the original.
User's Guide
Solving Problems
65