Epson DS-5500

Purpose Resolution (Reference)
Printing using a printer
Sending by fax
200 to 300 dpi
Character is not Recognized Correctly
Check the following to increase the recognition rate of OCR (Optical Character Recognition).
❏ Check that the original is placed straight.
❏ Use an original with clear text. Text recognition may decline for the following types of originals.
❏ Originals that have been copied a number of times
❏ Originals received by fax (at low resolutions)
❏ Originals on which the letter spacing or line spacing is too small
❏ Originals with ruled lines or underlining over the text
❏ Originals with hand-written text
❏ Originals with creases or wrinkles
❏ Paper type made of thermal paper such as receipts may deteriorate due to age or friction. Scan them as soon as
possible.
❏ When saving to Microso® Oce or Searchable PDF les, check that the correct languages are selected.
Moiré Patterns (Web-Like Shadows) Appear
If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.
❏ Check that Descreening is selected in the Epson Scan 2 window. When you are using Document Capture Pro,
you can open the window by pressing the Detailed Settings button on the Scan Settings screen.
Click the Advanced Settings tab > Descreening.
❏ Change the resolution, and then scan again.
Cannot Scan the Correct Area on the Document Glass
❏ Make sure the original is placed correctly against the alignment marks.
User's Guide
Solving Problems
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