Solving Problems
Checking the Printer Status
Lights and Printer Status
When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.
: On
: Flashing
Light Situation Solutions
Initial ink charging may not be complete. See the Start Here poster to complete initial ink
charging.
No paper is loaded or more than one sheet
has been fed at a time.
Load paper and press the
button.
A paper jam has occurred.
Remove the paper and press the
button.
If the paper jam error continues after removing the
paper and turning the power o and on again, paper
may remain inside the printer. Load A4 size paper in
the rear paper feed, and then press the
button to
remove the paper inside. Load paper in the portrait
direction.
If the error cannot be cleared, contact Epson support.
When the power is on or ashing
❏ The printer was not turned o correctly.*
❏ Because the printer was turned
o
while
operating, the nozzles may have dried
and clogged.
* The power was turned o with a power
strip or breaker, the plug was pulled out of
the outlet, or an electrical failure occurred.
❏ After clearing the error by pressing the
button,
we recommend performing a nozzle check. Cancel
any pending print jobs.
❏ To turn
o
the printer, make sure you press the
P
button.
When the power is o
The printer has started in recovery mode
because the rmware update failed.
Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB
cable.
2. Visit your local Epson website for further
instructions.
User's Guide
Solving Problems
66
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