Epson ET-16500 - Solving Copying Problems; Product Makes Noise, but Nothing Copies

258
Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan
2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and
click Reset.
OS X: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make
sure your product is selected. If necessary, select the Other tab and click Reset.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan
2 scanning software. Epson Scan 2 provides additional image adjustment and photo correction features
for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
To download Epson Scan 2, visit Epson's driver download site (U.S. downloads or Canadian
downloads).
Parent topic: Solving Network Problems
Related tasks
Starting a Scan Using the Epson Scan 2 Icon
Starting a Scan from a Scanning Program
Solving Copying Problems
Check these solutions if you have problems copying with your product.
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Parent topic: Solving Problems
Product Makes Noise, But Nothing Copies
If your product makes a noise, but nothing copies, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• If the nozzle check page does not print, but the product's power is on, make sure your product
software is installed correctly.
• Make sure your product is level (not tilted).
Parent topic: Solving Copying Problems