3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
Checking the Software Status
You may be able to clear the problem by updating the soware to the latest version. To check the soware status,
use the soware update tool.
Related Information
& “Soware Update Tools (EPSON Soware Updater)” on page 162
& “Installing the Latest Applications” on page 163
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
c
Important:
❏ Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
❏ When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down;
otherwise ink may leak.
Removing Jammed Paper from the Rear Paper Feed
Remove the jammed paper.
User's Guide
Solving Problems
169