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Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Rear Cover
Related tasks
Cancelling Printing Using a Product Button
Paper Jam Problems in the Rear Cover
If you see a message that paper has jammed in the rear cover or duplexer, follow the steps here or on
the LCD screen to clear the jam.
1. Cancel the print job, if necessary.
2. Press the buttons to release the rear cover and remove it from your product.
3. Remove any jammed paper from inside the product.