Cannot Scan the Correct Area on the Scanner Glass
❏ Make sure the original is placed correctly against the alignment marks.
❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
Related Information
& “Placing Originals on the Scanner Glass” on page 37
Cannot Preview in Thumbnail
❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
❏ Check that the original is placed straight.
❏ Depending on the original, previewing may not be performed in
umbnail
. In this situation, scan in Normal
preview, and then create marquees manually.
Related Information
& “Scanning Photos or Pictures (Photo Mode)” on page 62
Text is Not Recognized Correctly when Saving as a Searchable PDF
❏ On the Image Format Options window in Epson Scan 2, check that Text L an guage is set correctly on the Tex t
tab.
❏ Check that the original is placed straight.
❏ Use an original with clear text. Text recognition may decline for the following types of originals.
❏ Originals that have been copied a number of times
❏ Originals received by fax (at low resolutions)
❏ Originals on which the letter spacing or line spacing is too small
❏ Originals with ruled lines or underlining over the text
❏ Originals with hand-written text
❏ Originals with creases or wrinkles
❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,
adjust reshold on the Advanced Settings tab. When you increase the reshold, black becomes stronger.
❏ In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
Related Information
& “Scanning Documents (Document Mode)” on page 59
User's Guide
Solving Problems
112