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4. Close the scanner unit. Lift the scanner unit up slightly and lower it. When the scanner unit catches,
lift it up again and lower it completely.
5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Feeding Problems
Paper Ejection Problems
Related topics
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Paper Jam Problems in the Rear Cover
If you see a message that paper has jammed in the rear cover, follow the steps here or on the LCD
screen to clear the jam.
1. Cancel the print job, if necessary.
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