Blurry or smeared print
❏ Try to use genuine Epson ink bottles and paper recommended by Epson.
❏ Make sure the product is on a flat, stable surface that extends beyond the base in all directions. The product
will not operate properly if it is tilted.
❏ Make sure your paper is not damaged, dirty, or too old.
❏ Make sure your paper is dry and the printable side (the whiter or glossier side) is face up in the rear paper feed.
❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
❏ Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the
product.
& “Paper type settings from the printer driver” on page 16
❏ Remove each sheet from the output tray as it is printed.
❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To
handle your prints, follow the instructions of the paper.
❏ Run the Head Cleaning utility to clear any clogged ink nozzles.
& “Cleaning the Print Head” on page 45
❏ If you have not used the product for a long time, use the Power Ink Flushing utility of the printer driver.
& “Replacing Ink inside the Ink Tubes” on page 48
❏ Run the Print Head Alignment utility.
& “Aligning the Print Head” on page 47
❏ If the paper is smeared with ink after printing, clean the interior of the product.
& “Cleaning the interior of the product” on page 51
Miscellaneous Printout Problems
Incorrect or garbled characters
❏ Clear any stalled print jobs.
& “Canceling printing” on page 26
❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in.
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 55
❏ If you put your computer into Hibernate or Sleep mode manually while the computer is sending a print job,
pages of garbled text may be printed the next time you start your computer.
User’s Guide
Troubleshooting for Printing
67
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