10 Limited warranty
5. Responsibilities of purchaser
The purchaser is responsible for the safety of all confidential and proprietary information stored on
the product, as well as for recovery backup files in case of damage. Any activity related with the re-
installation or resetting of the software that was delivered with the equipment, will be billed to the
purchaser at the rates in effect at the Epson Service Center. This also applies if the failure was the
result of a defect in the purchaser’s proprietary software or of a computer “virus”.
It is the responsibility of the purchaser to save all documentation that supports the product’s
warranty, as well as all the packaging materials required for its transport.
In order to obtain on-site service, the latter will be required to provide: access to the product; an
appropriate working area; access to electrical facilities; access to the resources that may be necessary
for the installation, repair or maintenance of the unit; a safety environment for Epson staff and their
work tools.
6. Limited warranty coverage
Technical Support Service
Epson offers technical assistance through electronic and telephone services. Before calling Epson,
refer to the documentation included with your product. If you do not find the solution to your
problem, visit Epson’s website at: www.latin.epson.com or call the local Epson office or an
authorized dealer.
Service centers
If your country does not appear on the preceding list, please contact the dealer where you purchased
the product.
Product Model Coverage Conditions
Multifunction Printer L200 One year or 15000
pages
Service center
Country Telephone number
Argentina (54 11) 5167-0300
Chile (56 2) 484-3400
Colombia (57 1) 523-5000
Costa Rica 800-377-6627
Mexico
Mexico City
Other cities
(52 55) 1323-2052
01-800-087-1080
Peru
Lima
Other cities
(51 1) 418-0210
0800-10126
Uruguay 00040-5210067
Venezuela (58 212) 240-1111
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