Epson L355

Confidential
Troubleshooting Fatal Error Code List 15
L350/L300/L355/L210/L110 Series Revision B
1.3.2 Scanner Fatal Error Code
This section describes the scanner fatal error code and the possible cause for this product.
Note *1: The home seek pattern and the white standard pattern are attached on the back of the Scanner Housing Upper near the home
position.
*2: The rack section is the linearly-arranged toothed area on the Scanner Housing Lower. (See Fig. 1-1.)
Figure 1-1. Rack section
Table 1-4. Fatal Error List (Scanner)
Error code Error name Possible cause
10H Home position detection error
• CIS Module failure
• Scanner Housing Upper failure (home seek pattern
*1
is dirty)
• Scanner Housing Lower failure (the rack section
*2
is damaged)
• Scanner Motor failure
• Insufficient grease
• Foreign object
• FFC disconnection/failure
• Main Board failure
20H LED lightning error
• CIS Module failure
• Foreign object
• Scanner Housing Upper failure (white standard pattern
*1
is dirty)
• Main Board failure
Scanner Housing Lower
Rack section