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Light status Condition/solution
The paper light is on
No paper is loaded or multiple sheets fed at one time. Load paper in the
product, and press the B&W copy button or the color copy
button to clear the error.
The WiFi light is flashing
orange
A WiFi error has occurred. Press the WiFi button to clear the error and
try again.
The ink light is flashing
The paper light is flashing
The WiFi light is flashing
green and orange
An error has occurred during firmware updating. Connect your product
using a USB cable and try updating the firmware again. If the error
continues, contact Epson for support.
The power light is flashing
The ink light is flashing
The paper light is flashing
The WiFi light is flashing
green and orange
Open the scanner unit and remove any paper or protective materials
inside the printer. Turn the product off and then back on again.
Parent topic: Solving Problems
Related references
Where to Get Help
Paper Jam Problems
Related tasks
Refilling the Ink Tanks
Related topics
Loading Paper
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Press the power button to turn the product off.
2. Disconnect any interface cables connected to your product.
3. Load plain paper in the product.
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