Epson L382 SERIES User Manual

Solving Problems
Checking the Printer Status
Checking the Error Indicators on the Printer
When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.
: On
: Flashing slowly
: Flashing fast
Light Situation Solutions
No paper is loaded or more than one sheet
has been fed at a time.
Load paper and press the
or button.
A paper jam has occurred.
Remove the paper and press the
or
button.
Initial ink charging may not be complete. See the Start Here poster to complete initial ink
charging.
The b light and B light ash alternately.
An ink pad is nearing or at the end of its
service life.
The ink pads need to be replaced.
Contact Epson or an authorised Epson service
provider to replace the ink pad*. It is not a user-
serviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
or button to continue printing. The
lights stop ashing for the time being, however, they
will continue to ash at regular intervals until the ink
pad is replaced.
A printer error has occurred. Open the scanner unit and remove any paper or
protective material inside the printer. Turn the power
o and on again.
If the error continues to occur after turning the power
o and on again, contact Epson support.
The printer has started in recovery mode
because the
rmware
update failed.
Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB
cable.
2. Visit your local Epson website for further
instructions.
User's Guide
Solving Problems
71

Epson L382 SERIES Specifications

General

Scanner Type	Contact image sensor (CIS)
Ink Tank System	Yes
All-in-One Functions	Print, Scan, Copy
Number of paper trays	1
Duplex	Manual
Print Technology	Inkjet
Print Resolution	5760 x 1440 dpi
Connectivity	USB
Paper Capacity	100 sheets
Minimum Ink Droplet Size	3 pl
Category	Home
Paper Formats	A4, A5, A6, B5, Letter, Legal
Maximum Print Speed	33 ppm (black), 15 ppm (color)
Printer Type	Colour
Ink Bottle Capacity (Color)	70 ml (Cyan, Magenta, Yellow)
Monthly Duty Cycle	3, 000 pages per month
Operating Systems	Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10, Mac OS X 10.6.8 or later
Scan Resolution	1200 x 2400 dpi