48 Maintenance and Troubleshooting
Contacting Customer Support
If your Epson product is not operating properly and you cannot solve
the problem using the troubleshooting information in your product
documentation, contact the customer support services for assistance. If
customer support for your area is not listed below, contact the dealer
where you purchased your product.
Customer support will be able to help you much more quickly if you
give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product
software.)
❏ Brand and model of your computer
❏ Your computer operating system’s, name and version
❏ Names and versions of the software applications you normally use
with your product
For users in the United Kingdom and the Republic
of Ireland
For users in the Middle East
For users in Scandinavia
For users in South Africa
URL http://www.epson.co.uk
Telephone (UK) 08701 637 766
(The Republic of Ireland) 01 679 9016
URL http://www.epson.com
E-mail epson_support@compubase.co.ae
Telephone +971 4 352 4488
Fax +971 4 351 6617
URL http://www.epson.com
Telephone Denmark 80 88 11 27
Finland 0800 523 010
Norway 800 11 828
Sweden 08 445 12 58
URL www.epson.co.za
Telephone (011) 444-5223 or 0800 600 578
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