WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100 Revision A
Troubleshooting Overview 37
Confidential
Table 3-5. Troubleshooting of Paper Jam Error
Occurrence 
Timing
Phenomenon Detail
Faulty Part/
Part Name
Check Point Remedy
At operation At the time of paper ejection, the 
PF Roller advances the paper but 
cannot eject it completely.
– 1. Check that the size of the fed paper is not larger than that of the 
paper specified by the driver.
1. Tell the user that the paper size specified by the 
driver is not available for the printer.
Paper is not ejected completely 
and causes a jam near the Paper 
Eject Frame.
ASF Assy. 1. Check that the paper is fed along the Right Edge Guide. 1. Feed the paper along the Right Edge Guide.
Paper EJ Frame 
Assy.
1. Check that the Star Wheel Units have not come off the Paper EJ 
Frame Assy.
1. Securely install the Star Wheel Units to the 
Paper EJ Frame Assy.
2. Check the Paper EJ Frame Assy for deformation or damages. 2. Replace the Paper EJ Frame Assy with a new 
one.
Spur Gear 68 
Spur Gear 16; B
Paper EJ Roller 
Assy.(front/rear)
1. Check the Spur Gear 68 or Spur Gear 16; B for damages. 1. Replace the Front (or Rear) Paper EJ Roller 
Assy with a new one.
Paper EJ Frame Assy.
Star Wheel Units
Spur Gear 68
Spur Gear 16; B
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