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The printer or 
application software is 
installed incorrectly.
If the printer operation check works, make sure your printer and 
application software are correctly installed. If you’re printing on a 
Windows network, you may need to set up your printer for network 
printing, as described in the 
Printer Basics
 book.
Your computer doesn’t 
have enough memory 
to handle the file you’re 
printing.
Try the following:
◗ Close all other open applications, including screen savers and virus
scan programs.
◗ Reduce the resolution of your image.
◗ Select fewer colors or a lower resolution for your display or monitor.
◗ Add more memory to your computer.
Printing is stalled. In Windows, delete the stalled print jobs in Spool Manager; see Using 
the Spool Manager for instructions. In Windows NT, uninstall the 
EPSON Printer Port. Click Start, point to Programs, EPSON Printers, 
and select EPSON Printer Port Uninstall.
On a Macintosh, delete stalled print jobs using Monitor3 (see Using 
Monitor3) or open the Extensions folder, EPSON folder, and Spool 
folder, and then delete any queued files.
The print head nozzles 
are clogged or the ink 
cartridges are too old.
Clean the print head; see Cleaning the Print Head
 for instructions. If 
cleaning doesn’t help, replace the cartridges. For information on 
cartridge life and replacement instructions, see Replacing an Ink 
Cartridge.
Possible cause Solution