EPSON Stylus Photo 820
9/01 EPSON Stylus Photo 820
 - 9
2. Do one of the following:
❏ Windows: Right-click the  printer icon on the 
taskbar (in the lower right corner of your screen). Select 
Print 
Head Alignment
.
❏ Macintosh: Open the File menu and choose 
Page 
Setup or 
Print
. Click the   Utility button, then click 
the  
Print Head Alignment
 button.
3. Follow the instructions on the screen to print a test page. 
You see the alignment window.
4. On the test page, select the pattern that shows the two 
vertical lines most precisely printed on top of each other. 
You may need to use a magnifying glass.
Select one pattern each for rows 1, 2, and 3. Then enter 
the number of the best pattern for each row in the 
corresponding boxes on the screen.
5. Click 
Realignment
 to print another test page. Make sure 
the pattern numbered 8 in each row is the best aligned. If 
not, repeat steps 3 and 4.
6. When you’re finished, click 
Finish
. 
Testing the Printer
You can run a printer check to determine whether a problem 
comes from the printer itself or some other source. 
1. Make sure both the printer and computer are turned off. 
Then disconnect the USB or parallel cable from the printer.
2. Make sure letter-size or larger paper is loaded in the printer.
3. Hold down the 
 
b maintenance button, then press and 
release the 
 
Ppower button. Continue holding down the 
 
b maintenance button until the 
 
P power light starts 
to flash, then release it.
The printer prints one page showing its ROM version 
number and a nozzle check pattern. (If the pattern has gaps 
in its dots, you need to clean the print head; see page 8.)
4. Turn off the printer after it prints the check page. Then 
reconnect the cable and turn on your printer and computer.
❏ If the check page prints, the problem probably lies in 
your software settings, interface cable, or computer. 
Your software may not be installed correctly.
❏ If the check page doesn’t print, you may have a problem 
with your printer. Try the suggestions in the electronic 
Reference Guide on the printer software CD-ROM. If 
nothing works, contact your dealer or EPSON.
Cleaning the Printer
To keep your printer working at its best, you should clean it 
several times a year. Follow these steps: 
1. Turn off the printer, unplug the power cord, and 
disconnect the printer cable.
2. Remove all paper, then use a soft brush to clean any dust or 
dirt from the sheet feeder.
3. Clean the exterior of the printer with a soft, damp cloth.
4. Clean ink out of the printer’s interior with a soft, damp 
cloth.
Don’t touch the gears inside the printer.
Be careful not to wipe the metal carriage shaft.
Never use a hard or abrasive brush, or alcohol or thinner 
for cleaning; they can damage the printer components 
and case.
Don’t get water on the printer components and don’t 
spray lubricants or oils inside the printer.
Don’t use any cleaning sheets included with special 
paper; they may jam inside the printer.
Transporting the Printer
If you move your printer some distance, you need to prepare it 
for transportation in its original box or one of a similar size.
To avoid damage, always leave the ink cartridges 
installed when transporting the printer.
1. Turn on the printer, wait until the print head locks in the 
far right position, then turn off the printer.
2. Unplug the power cord from the electrical outlet. Then 
disconnect the printer cable from the printer.
3. Remove any paper from the printer and remove the paper 
support.
Clean 
here
Don’t touch the metal carriage shaft