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4. Remove the jammed paper from the front of the product.
5. Open the front cover and remove any other jammed paper as necessary.
Caution: Do not touch the print head.
6. Close the front cover.
7. Turn the printer off, wait a moment, and then turn it back on.
8. Cut the edge of the roll paper straight horizontally and reload the roll paper.
Note: Make sure to cut off any jagged or folded sections of paper.
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