8
Resetting Control Panel Defaults ..................................................................................................... 221
Solving Printer Problems.................................................................................................................. 222
Printer Does Not Turn On ............................................................................................................ 222
LCD Screen Shuts Off ................................................................................................................. 222
Solving Network Problems ............................................................................................................... 223
Product Cannot Connect to a Wireless Router or Access Point .................................................. 223
Network Software Cannot Find Product on a Network................................................................. 224
Product Does Not Appear in Mac Printer Window ....................................................................... 225
Cannot Print Over a Network....................................................................................................... 226
Solving Printing Problems ................................................................................................................ 227
Nothing Prints.............................................................................................................................. 228
Print Head Moves But Nothing Prints .......................................................................................... 228
Solving Paper Problems................................................................................................................... 229
Paper Feeding Problems............................................................................................................. 229
Paper Cutting/Ejection Problems................................................................................................. 230
Paper is Creased......................................................................................................................... 230
Roll Paper Jam Problems ............................................................................................................ 231
Cut Sheet Paper Jam Problems .................................................................................................. 233
Solving Print Quality Problems......................................................................................................... 234
Overall Print Quality is Poor......................................................................................................... 235
Lines Are Misaligned ................................................................................................................... 236
Prints are Scuffed or Smeared .................................................................................................... 236
Prints are Not Positioned Properly............................................................................................... 237
Cannot Make Enlarged Copies from Scanner .................................................................................. 238
Solving Scanning Problems (SureColor T5470M)............................................................................ 238
Removing a Jammed Original (SureColor T5470M).................................................................... 238
Cannot Feed Originals Correctly (SureColor T5470M)................................................................ 240
Scanned Image is Misaligned (SureColor T5470M) .................................................................... 241
Adjusting Scanned Image Stitching ........................................................................................ 241
Lines Appear on Scanned or Copied Documents (SureColor T5470M) ...................................... 243
Scanned Image Size Does Not Match Print Size (SureColor T5470M) ....................................... 243
Uninstall Your Product Software....................................................................................................... 244
Uninstalling Product Software - Windows.................................................................................... 245
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