time-consuming and error-prone
tasks, bringing
productivity gains and better customer service,”
said Jeff Huckabee, vice president and manager,
system services, State National Bank.
Dramatic increase in reliability
Tellers at State National Bank also report a
dramatic decrease in printer breakdowns. “Before,
we had to send technicians to school to learn how
to fix our printers, but now it’s a snap to keep the
TM-U675 in action,” said Huckabee. His
department no longer receives panicky phone calls
from tellers serving customers with temperamental
printers. According to Huckabee, the bank is
serving higher percentages of customers who are
new to banking accounts, which presents unique
problems like increased overdrafts. “With these
challenges, our busy tellers can't be distracted by
printer breakdowns,” said Huckabee.
Cracking down on bank fraud
“Check fraud in our region is on the rise, so a
printing solution that helps prevent it means
money saved,” said Huckabee. to combat check
fraud. With Epson’s TM-U675 MICR option, the
printer quickly reads the MICR, and verifies and
endorses the check in two quick passes. “A truly
regional bank, State National Bank’s new system
enables us to bring full service banking and
investment services even closer to our customers,”
said Huckabee.
To find out more about Epson’s banking solutions,
visit pos.epson.com
HIGHLIGHTS
•
Multifunction printer with MICR
speeds transactions and
reduces check fraud
•
Small footprint easily fits on
limited-space teller counters
•
Prints slips and receipts for
faster service at the teller
station
•
High reliability insures
uninterrupted customer service
•
Drop-in paper loading makes
roll changing simple and quick
SUCCESS
STORY
State National Bank
EPSON SOLUTION PARTNER
Hardware and Software:
More Banking System, MORE, Inc.
Albuquerque, N.M.
Epson America, Inc. • 3840 Kilroy Airport Way • Long Beach, CA 90806 • (562) 290-5304 • http://pos.epson.com
© 2004 Epson America, Inc. Epson is a registered trademark of Seiko Epson Corporation. Windows is a registered trademark of Microsoft Corporation.
All other trademarks are property of their respective owners.
Epson’s TM-U675 MICR option is helping State
National Bank fight check fraud.