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Problems and Solutions
Paper Feeding Problems
If paper doesn’t feed correctly, remove the paper and fan the sheets, then reload
them as shown on page 6. Don’t load paper above the tabs on the edge guides.
If paper has jammed, follow the steps on the LCD screen. If necessary, check the
following areas:
1. Lift the scanner and carefully remove any paper trapped inside.
2. Remove the duplexer from the back of the printer and check for jammed
paper.
3. Remove any paper stuck in the duplexer.
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