Epson WorkForce WF-3620 User Manual

Solving Problems
Check these sections for solutions to problems you may have using your product.
Checking for Software Updates
Product Status Messages
Status Menu Error Codes
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Copying Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Scanning Problems
Solving Scanned Image Quality Problems
Solving Faxing Problems
Solving Memory Card Problems
When to Uninstall Your Product Software
Where to Get Help
Checking for Software Updates
Periodically, it's a good idea to check Epson's support website for free updates to your product software.
You can select Download the Latest Software from the Home screen of this manual or visit Epson's
driver download site (U.S. downloads or Canadian downloads).
• Windows: Your printer software automatically checks for updates. You can also manually update the
software by selecting Software Update here:
• Accessing the Windows Desktop and right-clicking the product icon in the Windows taskbar
• On the Maintenance tab in the printer settings window
You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON
Software program group, accessible by the Start button, or on the Start or Apps screens, depending
on your version of Windows.
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Epson WorkForce WF-3620 Specifications

General

Duplex printing	Yes
Print technology	Inkjet
Maximum resolution	4800 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	19 ppm
Print speed (color, normal quality, A4/US Letter)	10 ppm
Duplex print speed (black, normal quality, A4/US Letter)	9.2 ppm
Duplex print speed (color, normal quality, A4/US Letter)	6.3 ppm
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	17 cpm
Copy speed (color, normal quality, A4)	9 cpm
Scan to	USB
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Maximum scan area	A4 (210 x 297) mm
Output color depth	24 bit
Image formats supported	JPG, TIF
Optical scanning resolution	1200 x 2400 DPI
Faxing	Color faxing
Fax memory	180 pages
Modem speed	33.6 Kbit/s
Fax transmission speed	3 sec/page
Fax speed dialing (max numbers)	100
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	20000 pages per month
Number of print cartridges	4
Page description languages	ESC P
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	- sheets
Total number of input trays	1
Auto document feeder (ADF) input capacity	35 sheets
Envelopes sizes	10, C4, C5, C6
Photo paper sizes	9x13, 10x15, 13x18, 13x20, 20x25 cm
Maximum print size	216 x 356 mm
Paper tray media types	Plain paper
Paper tray media weight	64 - 256 g/m²
Non-ISO print media sizes	Ledger (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	2.68 \
Market positioning	Home & office
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	128-bit WEP, 64-bit WEP, TKIP, WPA-PSK
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Epson Connect, Google Cloud Print
Supported network protocols (IPv4)	IPP, LDP, Port 9100, WSD, TCP
Supported network protocols (IPv6)	TCP
Standard interfaces	Ethernet, USB 2.0
Internal memory	- MB
Card reader integrated	No
Sound pressure level (printing)	49 dB
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	1.6 W
Power consumption (average operating)	17 W
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificates	ENERGY STAR
Package depth	488 mm
Package width	534 mm
Package height	328 mm
Package weight	11200 g
Certification	UL60950, CSA C22.2 No. 60950, EMI FCC, CAN/CSA-CEI/IEC CISPR 22
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 35 °C
Storage relative humidity (H-H)	5 - 85 %
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	417 mm
Width	449 mm
Height	243 mm
Weight	9700 g