Epson WorkForce WF-7835DTWF - Where to Get Help

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Where to Get Help

Technical Support Web Site..........................................370

Contacting Epson Support...........................................370

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Table of Contents2
Guide to this Manual7
Introduction to the Manuals7
Searching for Information7
Printing Only the Pages You Need8
About this Manual8
Marks and Symbols8
Notes on Screenshots and Illustrations9
Operating System References9
Trademarks10
Copyright10
Important Instructions12
Safety Instructions13
Safety Instructions for Ink14
Printer Advisories and Warnings14
Advisories and Warnings for Setting up the Printer14
Advisories and Warnings for Using the Printer15
Advisories and Warnings for Using the Touchscreen15
Advisories and Warnings for Using the Printer with a Wireless Connection15
Advisories and Warnings for Transporting or Storing the Printer16
Protecting Your Personal Information16
Part Names and Functions17
Front18
Inside20
Rear21
Guide to the Control Panel22
Control Panel23
Home Screen Configuration24
Guide to the Network Icon25
Menu Screen Configuration26
Entering Characters27
Viewing Animations27
Loading Paper29
Paper Handling Precautions30
Paper Size and Type Settings30
List of Paper Type31
Loading Paper31
Loading Pre-Punched Paper32
Loading Long Papers33
Placing Originals34
Placing Originals35
Originals that Are Not Supported by the ADF36
Printing37
Printing Documents38
Printing from a Computer - Windows38
Printing from a Computer - Mac os61
Printing Documents from Smart Devices (Ios)69
Printing Documents from Smart Devices (Android)70
Printing on Envelopes72
Printing on Envelopes from a Computer (Windows)72
Printing on Envelopes from a Computer (Mac OS)72
Printing Web Pages73
Printing Web Pages from a Computer73
Printing Web Pages from Smart Devices73
Printing Using a Cloud Service74
Registering to Epson Connect Service from the Control Panel74
Copying76
Available Copying Methods77
Copying Originals77
Copying on 2-Sides78
Copying by Enlarging or Reducing78
Copying Multiple Originals Onto One Sheet79
Copying in Page Order80
Copying Originals Using Good Quality80
Copying ID Card81
Copying Books81
Basic Menu Options for Copying82
Color Mode82
2-Sided82
Density82
Advanced Menu Options for Copying82
Paper Setting82
Reduce/Enlarge82
Original Size83
Multi-Page83
Original Type83
Finishing83
Orientation (Original)84
Book →2Pages84
Image Quality84
Binding Margin84
Reduce to Fit Paper85
Remove Shadow85
Remove Punch Holes85
ID Card Copy85
Clear All Settings85
Scanning86
Available Scanning Methods87
Scanning Originals to a Network Folder87
Destination Menu Options for Scanning to a Folder88
Scan Menu Options for Scanning to a Folder88
Scanning Originals to an Email90
Recipient Menu Options for Scanning to an Email91
Scan Menu Options for Scanning to an Email91
Scanning Originals to a Computer93
Scanning Originals to the Cloud94
Basic Menu Options for Scanning to the Cloud94
Advanced Menu Options for Scanning to the Cloud95
Scanning Using WSD96
Setting up a WSD Port96
Scanning Originals to a Smart Device98
Faxing99
Before Using Fax Features100
Overview of this Printer's Fax Features100
Feature: Sending Faxes100
Feature: Receiving Faxes101
Feature: PC-FAX Send/Receive (Windows/Mac OS)101
Features: Various Fax Reports102
Feature: Security When Sending and Receiving Faxes102
Features: Other Useful Features102
Sending Faxes Using the Printer103
Selecting Recipients103
Various Ways of Sending Faxes104
Receiving Faxes on the Printer106
Receiving Incoming Faxes107
Receiving Faxes by Making a Phone Call108
Viewing Received Faxes Saved in the Printer on the LCD Screen109
Menu Options for Faxing110
Recipient110
Fax Settings110
More112
Menu Options for Inbox113
Open Inbox (XX Unread)113
Using Other Faxing Features114
Printing Fax Report Manually114
Sending a Fax from a Computer114
Sending Documents Created Using an Application (Windows)115
Sending Documents Created Using an Application (Mac OS)117
Receiving Faxes on a Computer118
Checking for New Faxes (Windows)119
Checking for New Faxes (Mac OS)120
Canceling the Feature that Saves Incoming Faxes to the Computer121
Maintaining the Printer122
Checking the Status of Consumables123
Improving Print, Copy, Scan, and Fax Quality123
Adjusting the Print Quality123
Checking and Cleaning the Print Head124
Preventing Nozzle Clogging126
Aligning the Print Head126
Cleaning the Paper Path for Ink Smears126
Cleaning the Scanner Glass and Document Mat126
Cleaning the ADF128
Cleaning the Printer130
Saving Power131
Saving Power (Control Panel)131
Installing or Uninstalling Applications Separately132
Installing the Applications Separately132
Adding the Printer (for Mac os Only)134
Uninstalling Applications134
Updating Applications and Firmware136
Transporting and Storing the Printer137
Solving Problems140
The Printer Does Not Work as Expected141
The Printer Does Not Turn on or off141
Power Turns off Automatically141
Paper Does Not Feed Properly141
Cannot Print145
Cannot Start Scanning163
Cannot Send or Receive Faxes175
Cannot Operate the Printer as Expected190
A Message Is Displayed on the LCD Screen194
Paper Gets Jammed196
Preventing Paper Jams196
It Is Time to Replace the Ink Cartridges197
Ink Cartridge Handling Precautions197
Replacing Ink Cartridges199
Continue Printing Temporarily Without Replacing Ink Cartridges199
It Is Time to Replace the Maintenance Box203
Maintenance Box Handling Precautions203
Replacing a Maintenance Box203
Printing, Copying, Scanning, and Faxing Quality Is Poor205
Print Quality Is Poor205
Copy Quality Is Poor214
Scanned Image Problems220
The Quality of the Sent Fax Is Poor222
Received Fax Quality Is Poor224
Cannot Solve Problem225
Cannot Solve Printing or Copying Problems225
Adding or Replacing the Computer or Devices227
Connecting to a Printer that Has Been Connected to the Network228
Using a Network Printer from a Second Computer228
Using a Network Printer from a Smart Device229
Re-Setting the Network Connection229
When Replacing the Wireless Router229
When Changing the Computer230
Changing the Connection Method to the Computer231
Making Wi-Fi Settings from the Control Panel233
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)236
About Wi-Fi Direct236
Connecting to an Iphone, Ipad or Ipod Touch Using Wi-Fi Direct237
Connecting to Android Devices Using Wi-Fi Direct240
Connecting to Devices Other than Ios and Android Using Wi-Fi Direct241
Disconnecting Wi-Fi Direct (Simple AP) Connection244
Changing the Wi-Fi Direct (Simple AP) Settings such as the SSID244
Checking the Network Connection Status245
Checking the Network Connection Status from the Control Panel245
Printing a Network Connection Report246
Printing a Network Status Sheet252
Checking the Network of the Computer (Windows Only)252
Product Information254
Paper Information255
Available Paper and Capacities255
Unavailable Paper Types258
Consumable Products Information259
Ink Cartridge Codes259
Maintenance Box Code260
Software Information260
Software for Printing260
Software for Scanning264
Software for Faxing264
Software for Package Creation265
Software for Making Settings or Managing Devices266
Software for Updating268
Settings Menu List269
General Settings269
Supply Status282
Maintenance282
Print Status Sheet283
Print Counter283
User Settings283
Customer Research284
Restore Default Settings284
Firmware Update284
Product Specifications285
Printer Specifications285
Scanner Specifications286
ADF Specifications286
Fax Specifications287
Using Port for the Printer287
Interface Specifications288
Network Specifications289
Supported Third Party Services291
Dimensions291
Electrical Specifications291
Environmental Specifications292
Installation Location and Space293
System Requirements294
Regulatory Information294
Standards and Approvals294
Restrictions on Copying295
Connecting the Printer to the Network297
Before Making Network Connection297
Panel299
Settings to Use the Printer301
Using the Print Functions301
Setting up Airprint307
Configuring a Mail Server308
Setting a Shared Network Folder312
Making Contacts Available328
Preparing to Scan335
Making Fax Features Available337
Making Basic Operation Settings for the Printer346
Problems When Making Settings349
Managing the Printer350
Disabling the External Interface350
Monitoring a Remote Printer351
Backing up the Settings352
Advanced Security Settings353
Security Settings and Prevention of Danger353
Controlling Using Protocols354
Using a Digital Certificate358
SSL/TLS Communication with the Printer363
Solving Problems for Advanced Security364
Where to Get Help369
Technical Support Web Site370
Contacting Epson Support370
Before Contacting Epson370
Help for Users in Europe370
Help for Users in Australia370
Help for Users in New Zealand371

Epson WorkForce WF-7835DTWF - Where to Get Help

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