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Epson WorkForce WF-7710 User Manual

Epson WorkForce WF-7710
343 pages
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WF-7710/WF-7720 User's Guide

Table of Contents

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Epson WorkForce WF-7710 Specifications

General IconGeneral
Typeall in one
Colorblack
Touch Screenyes
Display Size4.3 inches
Tray Capacity250
Output Tray Capacity125
Automatic Document Feeder Capacity35 sheets
Paper Size3.5" x 5", 4" x 6", 5" x 7", 8" x 10", 8.5" x 11", 8.5" x 14", 11" x 17", 13" x 19", a4, a6, half letter, executive, user-definable (up to 47.2" length)
Paper Handlingup to 250 sheets
Printing Methodcolor
Color Print Speed10 pages per minute
Mono Print Speed18 pages per minute
Print Resolution Monoup to 4800 x 2400
Print Resolution Colorup to 4800 x 1200
Media Typesplain paper, epson bright white paper, epson presentation paper matte, epson premium presentation paper matte
Two-Sided Printingyes
Maximum Number of Pages Per Monthup to 20, 000
Photo Printingyes
Scanner Typeflatbed
Scan Resolutionup to 9600
Duplex Scanyes
Max Copies999
Copier Resolution Monoup to 600 x 600
Copier Resolution Colorup to 600 x 600
Fax Functionyes
Cartridges252 durabrite ultra standard-capacity, 252xl durabrite ultra high-capacity, 254xl durabrite ultra extra high-capacity
Number Of Cartridges4
Number of Ink Tanks4
Internal Memoryyes
Memory Cardyes
Networkwired, wireless
Connectivityapple airprint, epson iprint, google cloud print
OS Compatibilitywindows® 10; 8/8.1; 7; vista®; server® 2003 (sp2) - server 2016, mac® os x® 10.6.8 - macos® 10.12.x
Mobile Devices Connectionyes
Weight and Dimensions IconWeight and Dimensions
Height13.4 inches
Width22.3 inches
Net Weight40.8 pounds

Summary

Product Basics

Using the Control Panel

Learn to use and configure the control panel settings.

Using the Control Panel

Control Panel Buttons and Lights

Identifies and describes the buttons and lights on the product's control panel.

Status Icon Information

Explains the meaning of various status icons displayed on the LCD screen.

Changing LCD Screen Language

Instructions on how to change the language displayed on the LCD screen.

Selecting the Date and Time

Steps to set the current date, time, and daylight saving phase.

Entering Characters on the LCD Screen

Guidelines for entering characters using the LCD screen keyboard.

Adjusting Control Panel Sounds

How to adjust the sound level for control panel button presses.

Adjusting the Screen Brightness

Steps to adjust the brightness of the LCD screen.

Turning Off the Operation Time Out Setting

How to disable the feature that returns the LCD screen to the Home screen.

Preventing PC Connection via USB

Disables access from a USB-connected computer for security.

Using Presets

Save and reuse frequently used copy, fax, and scan settings.

Setting a Password and Locking the Control Panel

Setting User Feature Restrictions (Access Control)

Restrict product features for individual users to prevent misuse.

Product Parts Locations

Product Parts - Top and Front

Details the parts located on the top and front of the product.

Product Parts - Paper Path

Identifies the parts related to the paper path within the product.

Product Parts - Inside

Details the parts located on the inside of the product.

Product Parts - Back

Identifies the parts located on the back of the product.

Checking for Software Updates

The Power Off and Sleep Timers

Changing the Power Off Timer Settings

Adjust the time period before the product automatically turns off.

Changing the Sleep Timer Settings

Adjust the time period before the product enters sleep mode.

Epson Connect Solutions for Smartphones, Tablets, and More

Setting Up Epson Connect Services

Activate your product's email address for Epson Connect services.

Using Epson Email Print

Print documents by sending them via email to your product.

Using the Epson iPrint Mobile App

Print and scan using the Epson iPrint app on Apple and Android devices.

Using AirPrint

Using Google Cloud Print

Setting Up Google Cloud Print on a Chromebook

Configure Google Cloud Print for printing from a Chromebook.

Wi-Fi or Wired Networking

Wi-Fi Infrastructure Mode Setup

Set up communication with a computer using a wireless router or access point.

Wi-Fi Direct Mode Setup

Set up direct communication with a computer or device without a router.

Wi-Fi Protected Setup (WPS)

Quickly connect the product to a WPS-enabled network.

Loading Paper

Loading Paper for Documents in the Cassette

Load paper for documents into the paper cassette.

Loading Paper for Photos in the Cassette

Load photo paper into the cassette for printing photos.

Loading Envelopes in the Cassette

Load envelopes into the cassette for printing.

Loading Paper and Envelopes in the Rear Feed Slot

Load paper or envelopes into the rear feed slot.

Paper or Media Type Settings - Printing Software

Selecting the Paper Settings for Each Source - Control Panel

Paper Type Settings - Control Panel

Select paper type settings that match the loaded paper.

Selecting Default Paper Settings - Administrator

Selecting the Default Paper Source Settings - Administrator

Change default paper source settings via the control panel.

Selecting the Universal Print Settings

Universal Print Settings Options

Select universal print setting options for print jobs.

Placing Originals on the Product

Placing Originals on the Scanner Glass

Instructions for placing originals on the scanner glass.

Placing Originals in the Automatic Document Feeder

Instructions for placing originals in the Automatic Document Feeder (ADF).

Copying

Copying Documents or Photos

Steps to copy documents or photos onto various paper sizes and types.

Copying Options

Select copying options to customize copies.

Printing from a Computer

Printing with Windows

Print with the product using any Windows application.

Printing on a Mac

Print with the product using any Mac printing program.

Selecting Basic Print Settings - Windows

Paper Source Options - Windows

Select paper source options for print jobs.

Print Quality Options - Windows

Select print quality options to fine-tune print quality.

Multi-Page Printing Options - Windows

Set up multi-page print jobs.

Selecting Double-sided Printing Settings - Windows

Print on both sides of the paper using 2-Sided Printing options.

Selecting Additional Layout and Print Options - Windows

Select additional layout and printing options for documents or photos.

Selecting Extended Settings - Windows

Select additional settings that apply to all print jobs.

Checking Print Status - Windows

View print job progress and check ink status.

Selecting Default Print Settings - Windows

Change default print settings used in all Windows programs.

Selecting Basic Print Settings - Mac

Paper Source Options - Mac

Select paper source options for print jobs on Mac.

Print Quality Options - Mac

Select print quality options on Mac.

Print Options - Mac

Select print options to customize prints on Mac.

Selecting Page Setup Settings - Mac

Select paper size and orientation settings on Mac.

Selecting Print Layout Options - Mac

Select layout options for documents or photos on Mac.

Selecting Double-sided Printing Settings - Mac

Print on both sides of the paper using Two-sided Printing settings on Mac.

Managing Color - Mac

Adjust color matching and color options on Mac.

Selecting Printing Preferences - Mac

Select printing preferences that apply to all print jobs on Mac.

Scanning

Starting a Scan

Start scanning using various methods.

Starting a Scan Using the Product Control Panel

Scan to various destinations using the product's control panel.

Starting a Scan Using the Epson Scan 2 Icon

Start Epson Scan 2 to select settings, scan, and save images.

Starting a Scan from a Smart Device

Start a scan from a smart device using the Epson iPrint app.

Faxing

Connecting a Telephone or Answering Machine

Connect a telephone or answering machine to your product for faxing.

Setting Up Fax Features

Set up fax header and select fax features.

Selecting Advanced Fax Settings

Select a variety of advanced fax settings.

Using External USB Devices with Your Product

Connecting a USB Device

Connect a USB device or its cable to the USB port.

Viewing and Printing from the LCD Screen

View and print photos or files on the product's LCD screen.

Printing JPEG Photos

Select JPEG photos for printing as viewed on the LCD screen.

Replacing Ink Cartridges and Maintenance Boxes

Check Cartridge and Maintenance Box Status

Check ink cartridge and maintenance box status.

Checking Cartridge Status on the LCD Screen

Check cartridge status directly on the product's LCD screen.

Checking Cartridge and Maintenance Box Status - Windows

Check status using a utility on a Windows computer.

Removing and Installing Ink Cartridges

Adjusting Print Quality

Print Head Maintenance

Clean or align the print head for better print quality.

Print Head Nozzle Check

Print a nozzle check pattern to identify clogged nozzles.

Print Head Cleaning

Clean the print head nozzles if they are clogged.

Print Head Alignment

Cleaning the Paper Guide

Clean paper guide rollers to remove excess ink or paper.

Cleaning and Transporting Your Product

Cleaning Your Product

How to clean the product to keep it working at its best.

Transporting Your Product

Prepare the product for storage or long-distance transport.

Solving Problems

Product Status Messages

Diagnose problems by checking messages on the LCD screen.

Status Menu Error Codes

Check error codes in the Status Menu to diagnose incomplete jobs.

Running a Product Check

Determine if your product is operating properly by running a product check.

Resetting Control Panel Defaults

Reset control panel settings to their factory defaults.

Solving Setup Problems

Product Does Not Turn On or Off

Solutions for issues when the product cannot be turned on or off.

Noise After Ink Installation

Try solutions if unusual noises occur after ink installation.

Software Installation Problems

Solutions for problems encountered during product software installation.

Solving Network Problems

Product Cannot Connect to a Wireless Router or Access Point

Solutions for product connection issues with wireless routers.

Cannot Print Over a Network

Solutions for inability to print over a network.

Cannot Scan Over a Network

Solutions for inability to scan over a network.

Network Software Cannot Find Product on a Network

Solutions when network software cannot find the product.

Solving Copying Problems

Product Makes Noise, But Nothing Copies

Solutions if the product makes noise but does not copy.

Solving Paper Problems

Paper Feeding Problems

Solutions for issues with paper feeding.

Paper Jam Problems Inside the Product

Steps to clear paper jams inside the product.

Paper Jam Problems in the Paper Cassette

Steps to clear paper jams in the paper cassette.

Paper Jam Problems in the Duplexer (Rear Cover)

Steps to clear paper jams in the duplexer (rear cover).

Document Jams in the Automatic Document Feeder

Steps to clear document jams in the ADF.

Paper Ejection Problems

Solutions for issues with paper ejecting properly.

Solving Problems Printing from a Computer

Nothing Prints

Solutions if the product does not print after sending a job.

Product Icon Does Not Appear in Windows Taskbar

Solutions if the product icon is missing from the Windows taskbar.

Error After Cartridge Replacement

Steps to follow if an error occurs after replacing an ink cartridge.

Printing is Slow

Solutions if printing speed is slow.

Solving Page Layout and Content Problems

Inverted Image

Solutions if the printed image is inverted unexpectedly.

Too Many Copies Print

Solutions if the Copies setting is incorrect.

Blank Pages Print

Solutions if blank pages print unexpectedly.

Incorrect Margins on Printout

Solutions for incorrect margins on printed pages.

Border Appears on Borderless Prints

Solutions if a border appears on borderless prints.

Incorrect Characters Print

Solutions if incorrect characters appear in prints.

Incorrect Image Size or Position

Solutions if the printed image size or position is wrong.

Slanted Printout

Solutions if printouts are slanted.

Solving Print Quality Problems

White or Dark Lines in Printout

Solutions for white or dark lines (banding) in prints.

Blurry or Smeared Printout

Solutions if printouts are blurry or smeared.

Faint Printout or Printout Has Gaps

Solutions if printouts are faint or have gaps.

Grainy Printout

Solutions if printouts are grainy.

Incorrect Colors

Solutions if printouts have incorrect colors.

Solving Scanning Problems

Scanning Software Does Not Operate Correctly

Solutions if scanning software does not operate correctly.

Cannot Start Epson Scan 2

Solutions if Epson Scan 2 cannot be started.

Solving Scanned Image Quality Problems

Image Consists of a Few Dots Only

Solutions if scanned image has only a few dots.

Line of Dots Appears in All Scanned Images

Solutions if lines of dots appear in all scanned images.

Straight Lines in an Image Appear Crooked

Solutions if straight lines appear crooked in scanned images.

Image is Distorted or Blurry

Solutions if scanned images are distorted or blurry.

Image Colors are Patchy at the Edges

Solutions if scanned image colors are patchy at the edges.

Image is Too Dark

Solutions if scanned images are too dark.

Back of Original Image Appears in Scanned Image

Solutions if the back of the original appears in the scanned image.

Ripple Patterns Appear in an Image

Solutions if ripple patterns appear in scanned images.

Image is Scanned Upside-Down

Solutions if images are scanned upside-down.

Scanned Image Colors Do Not Match Original Colors

Solutions if scanned image colors differ from original colors.

Scan Area is Not Adjustable in Thumbnail Preview

Solutions if scan area is not adjustable in thumbnail preview.

Scanned Image Edges are Cropped

Solutions if scanned image edges are cropped.

Solving Faxing Problems

Cannot Send or Receive Faxes

Solutions if the product cannot send or receive faxes.

Cannot Receive Faxes with a Telephone Connected to Your Product

Solutions for not receiving faxes with a connected telephone.

Fax Memory Full Error Appears

Solutions if a fax memory full error message appears.

Sent Fax Quality is Poor

Solutions if the quality of sent faxes is poor.

Received Fax Quality is Poor

Solutions if the quality of received faxes is poor.

Received Fax is Not Printed

Solutions if received faxes are not printed.

Solving USB Device Problems

Cannot View or Print from a USB Device

Solutions if unable to view or print from a USB device.

Cannot Save Files on a USB Device

Solutions if unable to save files onto a USB device.

Cannot Transfer Files To or From a USB Device

Solutions for problems transferring files to or from a USB device.

Uninstall Your Product Software

Uninstalling Product Software - Windows

Uninstall product software on Windows operating systems.

Uninstalling Product Software - Mac

Uninstall product software on macOS.

Where to Get Help

Technical Specifications

Windows System Requirements

Lists the Microsoft operating systems required for the product.

Mac System Requirements

Lists the macOS operating systems required for the product.

Paper Specifications

Details the specifications for various paper types and sizes.

Automatic Document Feeder (ADF) Specifications

Details the specifications for the Automatic Document Feeder (ADF).

Scanning Specifications

Details the specifications for scanning functions.

Fax Specifications

Details the specifications for faxing capabilities.

Ink Cartridge Specifications

Details specifications related to ink cartridges.

Notices

Important Safety Instructions

Read and follow safety instructions before using the product.

General Product Safety Instructions

Follow all warnings and instructions marked on the product.

Ink Cartridge Safety Instructions

Safety precautions when handling ink cartridges.

LCD Screen Safety Instructions

Safety precautions for operating the LCD screen.

FCC Compliance Statement

FCC compliance information for United States users.

Binding Arbitration and Class Waiver

Terms regarding binding arbitration and waiver of class actions.

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