Epson XP-2150 Series

To Next Page

To Previous Page

Remove the jammed paper.

Important:

Do not touch the white

at

cable or translucent

lm

inside the printer. Doing so may cause a malfunction.

Close the scanner unit.

Solving Problems

Removing Jammed Paper

Removing Jammed Paper from Inside the Printer

120

Main Page

Table of Contents4
About this Manual8
Introduction to the Manuals8
Using the Manual to Search for Information8
Marks and Symbols10
Descriptions Used in this Manual10
Operating System References10
Important Instructions11
Safety Instructions11
Safety Instructions for Ink11
Printer Advisories and Warnings12
Advisories and Warnings for Setting up the Printer12
Advisories and Warnings for Using the Printer12
Advisories and Warnings for Transporting or Storing the Printer13
Advisories and Warnings for Using the Printer with a Wireless Connection13
Protecting Your Personal Information13
Printer Basics14
Part Names and Functions14
Control Panel16
Buttons and Functions16
Lights and Printer Status17
Network Settings21
Network Connection Types21
Wi-Fi Connection21
Wi-Fi Direct (Simple AP) Connection21
Connecting to a Computer22
Connecting to a Smart Device23
Making Wi-Fi Settings from the Printer23
Making Wi-Fi Settings by Push Button Setup24
Making Wi-Fi Settings by PIN Code Setup (WPS)25
Making Wi-Fi Direct (Simple AP) Connection Settings26
Checking the Network Connection Status27
Checking the Network Status Using Network Light27
Printing a Network Connection Report27
Printing a Network Status Sheet33
Replacing or Adding New Wireless Routers33
Changing the Connection Method to a Computer33
Restoring the Network Settings from the Control Panel34
Loading Paper35
Paper Handling Precautions35
Available Paper and Capacities36
Genuine Epson Paper36
Commercially Available Paper37
Paper for Borderless Printing37
Paper for 2-Sided Printing38
List of Paper Type38
Loading Paper in the Rear Paper Feed38
Placing Originals on the Scanner Glass42
Placing Multiple Photos for Scanning at the same Time43
Printing44
Printing from a Computer44
Printing Basics - Windows44
Printing Basics - Mac os45
Printing on 2-Sides (for Windows Only)48
Printing Several Pages on One Sheet49
Printing to Fit the Paper Size50
Printing Multiple Files Together (for Windows Only)52
Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)53
Printing Using Advanced Features59
Printing from Smart Devices62
Using Epson Iprint62
Using Epson Print Enabler63
Canceling Printing64
Canceling Printing - Printer Button64
Canceling Printing - Windows64
Canceling Printing - Mac os65
Copying Basics66
Making Multiple Copies66
Scanning67
Scanning from the Control Panel67
Scanning from a Computer67
Scanning Using Epson Scan 267
Scanning from Smart Devices74
Installing Epson Iprint74
Scanning Using Epson Iprint74
Replacing Ink Cartridges76
Checking the Ink Levels76
Checking the Ink Levels - Windows76
Checking the Ink Levels - Mac os76
Ink Cartridge Codes76
Ink Cartridge Handling Precautions77
Replacing Ink Cartridges (When Ink Light Is on or Flashing)79
Replacing Ink Cartridges (When Ink Light Is Off)84
Temporarily Printing with Black Ink87
Temporarily Printing with Black Ink - Windows88
Temporarily Printing with Black Ink - Mac os89
Conserving Black Ink When the Black Ink Is Low (for Windows Only)90
Maintaining the Printer91
Preventing the Print Head from Drying91
Checking and Cleaning the Print Head91
Checking and Cleaning the Print Head - Printer Buttons91
Checking and Cleaning the Print Head - Windows93
Checking and Cleaning the Print Head - Mac os93
Aligning the Print Head93
Aligning the Print Head - Windows94
Aligning the Print Head - Mac os94
Cleaning the Paper Path94
Cleaning the Scanner Glass95
Cleaning the Translucent Film95
Saving Power97
Saving Power - Windows97
Saving Power - Mac os98
Network Service and Software Information99
Epson Connect Service99
Application for Configuring Printer Operations (Web Config)99
Running Web Config on a Web Browser99
Running Web Config on Windows100
Running Web Config on Mac os100
Windows Printer Driver101
Guide to Windows Printer Driver102
Making Operation Settings for the Windows Printer Driver104
Mac os Printer Driver104
Guide to Mac os Printer Driver105
Making Operation Settings for the Mac os Printer Driver107
Application for Scanning Documents and Images (Epson Scan 2)107
Adding the Network Scanner108
Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)108
Application for Scanning from a Computer (Epson Scansmart)109
Application for Quick and Fun Printing from a Computer (Epson Photo+)109
Application for Easily Operating the Printer from a Smart Device (Epson Smart Panel)110
Application for Updating Software and Firmware (EPSON Software Updater)110
Installing Applications111
Adding the Printer (for Mac os Only)111
Updating Applications and Firmware112
Uninstalling Applications112
Uninstalling Applications - Windows112
Uninstalling Applications - Mac os113
Solving Problems115
Checking the Printer Status115
Lights and Printer Status115
Checking the Printer Status - Windows117
Checking the Printer Status - Mac os118
Removing Jammed Paper118
Removing Jammed Paper from the Rear Paper Feed118
Removing Jammed Paper from the Output Tray119
Removing Jammed Paper from Inside the Printer119
Paper Does Not Feed Correctly121
Paper Jams121
Paper Feeds at a Slant121
Several Sheets of Paper Are Fed at a Time121
Power and Control Panel Problems122
Power Does Not Turn on122
Power Does Not Turn off122
Power Turns off Automatically122
Cannot Print from a Computer122
Checking the Connection (USB)122
Checking the Connection (Network)123
Checking the Software and Data124
Checking the Printer Status from the Computer (Windows)126
Checking the Printer Status from the Computer (Mac OS)126
When You Cannot Make Network Settings127
Cannot Connect from Devices Even Though Network Settings Are no Problems127
When You Cannot Connect Using Wi-Fi Direct (Simple AP) Connection129
Checking the SSID Connected to the Printer130
Checking the SSID for the Computer131
Wireless LAN (Wi-Fi) Connections Become Unstable When Using USB 3.0 Devices on a Mac132
Printout Problems132
Printout Is Scuffed or Color Is Missing132
Banding or Unexpected Colors Appear132
Colored Banding Appears at Intervals of Approximately 2.5 CM133
Blurry Prints, Vertical Banding, or Misalignment133
Print Quality Is Poor134
Paper Is Smeared or Scuffed135
Printed Photos Are Sticky135
Images or Photos Are Printed in Unexpected Colors135
Colors Differ from What You See on the Display136136
Cannot Print Without Margins136
Edges of the Image Are Cropped During Borderless Printing136
The Position, Size, or Margins of the Printout Are Incorrect136
Printed Characters Are Incorrect or Garbled137
The Printed Image Is Inverted137
Mosaic-Like Patterns in the Prints137
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image138
Moiré (Cross-Hatch) Patterns Appear in the Copied Image138
An Image of the Reverse Side of the Original Appears in the Copied Image138
The Printout Problem Could Not be Cleared138
Other Printing Problems138
Printing Is too Slow138
Printing or Copying Slows down Dramatically During Continuous Operation139
Cannot Start Scanning139
Cannot Start Scanning When Using the Control Panel140
Scanned Image Problems140
Uneven Colors, Dirt, Spots, and so on Appear When Scanning from the Scanner Glass140
The Image Quality Is Rough140
Offset Appears in the Background of Images141
Text Is Blurred141
Moiré Patterns (Web-Like Shadows) Appear141
Cannot Scan the Correct Area on the Scanner Glass142
Cannot Preview in Thumbnail142
Text Is Not Recognized Correctly When Saving as a Searchable PDF142
Cannot Solve Problems in the Scanned Image143
Other Scanning Problems143
Scanning Is too Slow143
Scanning Slows down Dramatically During Continuous Scanning143
Scanning Stops When Scanning to Pdf/Multi-TIFF144
Other Problems144
Slight Electric Shock When Touching the Printer144
Operation Sounds Are Loud144
Application Is Blocked by a Firewall (for Windows Only)144
Appendix145
Technical Specifications145
Printer Specifications145
Scanner Specifications146
Interface Specifications146
Network Function List147
Wi-Fi Specifications147
Security Protocol148
Dimensions148
Electrical Specifications148
Environmental Specifications149
System Requirements149
Regulatory Information150
Standards and Approvals150
Restrictions on Copying150
Transporting and Storing the Printer151
Where to Get Help153
Technical Support Web Site153
Contacting Epson Support153

Epson XP-2150 Series - Page 120

Table of Contents

Related product manuals