Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 121
Paper Jams............................121
Paper Feeds at a Slant....................121
Several Sheets of Paper are Fed at a Time. . . . . .121
Power and Control Panel Problems............122
Power Does Not Turn On.................122
Power Does Not Turn O.................122
Power Turns O Automatically.............122
Cannot Print from a Computer...............122
Checking the Connection (USB)............122
Checking the Connection (Network).........123
Checking the Soware and Data............124
Checking the Printer Status from the
Computer (Windows)....................126
Checking the Printer Status from the
Computer (Mac OS).....................126
When You Cannot Make Network Settings...... 127
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 127
When You Cannot Connect Using Wi-Fi
Direct (Simple AP) Connection............ 129
Checking the SSID Connected to the Printer. . . 130
Checking the SSID for the Computer.........131
Wireless LAN (Wi-Fi) Connections Become
Unstable When Using USB 3.0 Devices on a
Mac.................................132
Printout Problems........................132
Printout is Scued or Color is Missing........132
Banding or Unexpected Colors Appear.......132
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................133
Blurry Prints, Vertical Banding, or
Misalignment..........................133
Print Quality is Poor.....................134
Paper Is Smeared or
Scued
...............135
Printed Photos are Sticky.................135
Images or Photos are Printed in Unexpected
Colors...............................135
Colors Dier from What You See on the Display136
Cannot Print Without Margins.............136
Edges of the Image are Cropped During
Borderless Printing......................136
e Position, Size, or Margins of the Printout
Are Incorrect..........................136
Printed Characters Are Incorrect or Garbled. . . 137
e
Printed Image Is Inverted..............137
Mosaic-Like Patterns in the Prints...........137
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........138
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 138
An Image of the Reverse Side of the Original
Appears in the Copied Image..............138
e Printout Problem Could Not be Cleared. . . 138
Other Printing Problems................... 138
Printing Is Too Slow.....................138
Printing or Copying Slows Down
Dramatically During Continuous Operation. . . 139
Cannot Start Scanning.....................139
Cannot Start Scanning when Using the
Control Panel..........................140
Scanned Image Problems...................140
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......140
e Image Quality Is Rough...............140
Oset Appears in the Background of Images. . . 141
Text is Blurred.........................141
Moiré Patterns (Web-Like Shadows) Appear. . . 141
Cannot Scan the Correct Area on the
Scanner Glass..........................142
Cannot Preview in umbnail............. 142
Text is Not Recognized Correctly when
Saving as a Searchable PDF................142
Cannot Solve Problems in the Scanned Image. . 143
Other Scanning Problems...................143
Scanning Is Too Slow....................143
Scanning Slows Down Dramatically During
Continuous Scanning....................143
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 144
Other Problems..........................144
Slight Electric Shock when Touching the Printer 144
Operation Sounds Are Loud...............144
Application Is Blocked by a Firewall (for
Windows Only)........................144
Appendix
Technical Specications....................145
Printer Specications....................145
Scanner Specications................... 146
Interface
Specications
...................146
Network Function List...................147
Wi-Fi Specications.....................147
Security Protocol.......................148
Dimensions...........................148
Electrical Specications.................. 148
Environmental Specications..............149
System Requirements....................149
Regulatory Information....................150
Standards and Approvals................. 150
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