289
LCD screen message Condition/solution
The printer's borderless
printing ink pad has
reached the end of its
service life. It is not a
user-replaceable part.
Please contact Epson
support.
The ink pad is at the end of its service life. Borderless printing is not
available, but printing with a border is available. Turn off the product and
contact Epson for support.
Paper Configuration is
set to Off. Some
features may not be
available. For details,
see your documentation.
The Paper Configuration setting must be enabled to use AirPrint.
Communication error.
Check if the computer is
connected.
Make sure the computer and product are connected. For scanning, make
sure that Epson Scan 2 and Event Manager are installed on the computer.
The combination of the
IP address and subnet
mask is invalid. See
your documentation for
more details.
There is a problem with the network connection to your product. Check the
solutions in the links at the end of this topic.
To use cloud services,
update the root
certificate from the
Epson Web Config
utility.
Access your product's built-in Web Config utility and update the root
certificate for your product.
Cannot recognize the
media. See your
documentation for more
details about the media.
Make sure the external storage device meets the specifications.
Cannot use the inserted
Memory Device. See
your documentation for
details.
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