Epson XP-970 User Manual

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3. Carefully remove any jammed paper.
4. Make sure the paper is loaded under the edge guides.
5. Keep the cassettes flat as you insert them.
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems in the Rear Cover
Paper Jam Problems Inside the Product
Related tasks
Cancelling Printing Using a Product Button
Paper Jam Problems Inside the Product
If you see a message that paper has jammed inside the product, follow the steps here or on the LCD
screen to clear the jam.
1. Cancel the print job, if necessary.
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Epson XP-970 Specifications

General

Print Technology	Inkjet
Max Print Resolution	5760 x 1440 dpi
Printer Type	All-in-One
Functions	Print, Scan, Copy
Ink Technology	Claria Photo HD Ink
Number of Ink Cartridges	6
Duplex Printing	Yes
Borderless Printing	Yes
Output Paper Capacity	30 sheets
Print Speed (Black)	8.5 ppm
Print Speed (Color)	8 ppm
Connectivity	USB, Ethernet, Wi-Fi
Display	4.3" touchscreen
Paper Formats	A4, A5, A6, B5, Letter, Legal
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Input Paper Capacity	100 sheets standard
Dimensions	479‎ x 356 x 148 mm (Width x Depth x Height)
Scanner Type	Flatbed
Weight	8 kg