Epson XP-970 - Page 310

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310

3. Carefully remove any jammed paper from inside the product.

4. Remove any jammed paper from the rear cover.

5. Open the cover of the rear cover as shown.

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Table of Contents3
XP-970 User's Guide13
Product Basics14
Product Parts Locations14
Product Parts - Front15
Product Parts - Inside17
Product Parts - Back18
Using the Control Panel19
Control Panel Buttons and Lights19
Adjusting Control Panel Position20
The LCD Screen21
Status Icon Information21
Navigating the LCD Screen22
Entering Characters on the LCD Screen24
Adjusting Control Panel Sounds25
Adjusting the Screen Brightness26
Changing LCD Screen Language28
Viewing Animations28
Turning off Auto Selection Mode30
Using Power Saving Settings31
Changing the Sleep Timer Settings31
Changing the Power off Timer Settings32
Epson Connect Solutions for Smartphones, Tablets, and more33
Setting up Epson Connect Services34
Using Epson Email Print35
Using the Epson Iprint Mobile App36
Using Epson Remote Print36
Using Epson Scan to Cloud37
Voice-Activated Printing37
Using Airprint38
Using Google Cloud Print39
Setting up Google Cloud Print on a Chromebook40
Android Printing Using the Epson Print Enabler41
Using Fire os Printing41
Using Windows 10 Mobile Printing42
Using Epson Print and Scan App with Windows Tablets42
Using the Mopria Print Service43
Wi-Fi or Wired Networking44
Network Security Recommendations44
Wi-Fi Infrastructure Mode Setup45
Selecting Wireless Network Settings from the Control Panel46
Wi-Fi Direct Mode Setup48
Enabling Wi-Fi Direct Mode (Simple AP)49
Wi-Fi Protected Setup (WPS)50
Using WPS to Connect to a Network50
Printing a Network Status Sheet51
Printing a Network Connection Report52
Network Connection Report Codes and Messages54
Changing or Updating Network Connections59
Accessing the Web Config Utility59
Changing a USB Connection to a Wi-Fi Connection60
Changing a Wi-Fi Connection to a Wired Network Connection60
Connecting to a New Wi-Fi Router61
Disabling Wi-Fi Features61
Loading Paper63
Loading Paper in Cassette 1 (Upper Cassette)63
Loading Paper in Cassette 2 (Lower Cassette)67
Loading Paper in the Rear Paper Feed Slot73
Turning off the Paper Setting Alert78
Paper Loading Capacity78
Double-Sided Printing Capacity80
Borderless Paper Type Compatibility81
Compatible Epson Papers82
Selecting the Paper Settings for each Source - Control Panel85
Paper or Media Type Settings - Control Panel86
Paper or Media Type Settings - Printing Software87
Placing Originals on the Product89
Placing Originals on the Scanner Glass89
Copying93
Copying Documents or Photos93
Restoring Photos While Copying94
Copying Books, ID Cards, or Borderless Photos96
Copying Options97
Printing from a Computer100
Printing with Windows100
Selecting Basic Print Settings - Windows101
Paper Source Options - Windows103
Print Quality Options - Windows103
Multi-Page Printing Options - Windows104
Selecting Double-Sided Printing Settings - Windows104
Double-Sided Printing Options - Windows107
Print Density Adjustments - Windows107
Selecting Additional Layout and Print Options - Windows108
Custom Color Correction Options - Windows110
Image Options and Additional Settings - Windows111
Header/Footer Settings - Windows112
Selecting a Printing Preset - Windows113
Selecting Extended Settings - Windows115
Extended Settings - Windows116
Printing Your Document or Photo - Windows117
Checking Print Status - Windows119
Selecting Default Print Settings - Windows119
Changing the Language of the Printer Software Screens120
Changing Automatic Update Options121
Printing with the Built-In Epson Driver - Windows 10 S122
Selecting Print Settings - Windows 10 S123
Printing on a Mac126
Selecting Basic Print Settings - Mac127
Paper Source Options - Mac131
Print Quality Settings - Mac131
Print Options - Mac132
Selecting Page Setup Settings - Mac132
Selecting Print Layout Options - Mac133
Selecting Double-Sided Printing Settings - Mac134
Double-Sided Printing Options and Adjustments - Mac135
Managing Color - Mac136
Color Matching and Color Options - Mac137
Selecting Printing Preferences - Mac138
Printing Preferences - Mac139
Printing Your Document or Photo - Mac140
Checking Print Status - Mac141
Cancelling Printing Using a Product Button142
Scanning143
Starting a Scan143
Starting a Scan Using the Product Control Panel143
Scanning to a Memory Device144
Scanning to a Connected Computer146
Scanning to the Cloud148
Setting up a WSD Port (Windows 7/Windows Vista)150
Control Panel Scanning Options151
Changing Default Scan Job Settings151
Starting a Scan Using Epson Scansmart152
Starting a Scan Using the Epson Scan 2 Icon153
Starting a Scan from a Scanning Program155
Starting a Scan from a Smart Device157
Scanning a Document in Epson Scansmart157
Saving a Scan160
Attaching a Scan to Email161
Sending a Scan to a Cloud Service162
Printing a Scan164
Selecting Epson Scansmart Settings165
Changing the Epson Product165
Changing the Scan Settings166
Changing the File Name Settings169
Changing the Save Settings170
Save Settings172
Customizing Action Icons174
Scanning in Epson Scan 2175
Additional Scanning Settings - Main Settings Tab178
Additional Scanning Settings - Advanced Settings Tab179
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2180
Image Format Options181
Scan Resolution Guidelines182
Using Memory Cards with Your Product184
Inserting a Memory Card184
Removing a Memory Card185
Printing from a Memory Card186
Viewing and Printing Photos187
Viewing and Printing Photos from the LCD Screen187
Memory Card or External USB Device Print Settings190
Printing Photo Layouts from a Memory Card with a Template192
Printing ID Photos from a Memory Card195
Creating and Printing a Greeting Card Template197
Printing a Greeting Card from a Template199
Transferring Photos on a Memory Card200
Setting up File Sharing for Photo Transfers from Your Computer200
Transferring Photos from a Memory Card to Your Computer201
Using an External Device with Your Product203
Printing from a Camera203
Selecting Print and Photo Adjustment Settings203
Print Settings - Camera206
Photo Adjustments - Camera207
Connecting and Printing from a Camera208
Printing from a Camera Wirelessly209
Viewing or Printing from a USB Flash Drive or External Device210
USB Device File Specifications210
Connecting and Using a USB Flash Drive or External Device211
Printing Personalized Projects213
Printing Patterned Paper213
Printing Calendar Pages214
Printing Schedule Pages216
Printing Lined Paper, Graph Paper, and Music Sheets217
Printing Personalized Note Paper218
Printing Coloring Book Pages220
Printing on Cds/Dvds223
CD/DVD Printing Features223
Loading a CD/DVD223
Removing a Printed CD/DVD225
Placing a CD/DVD on the Scanner Glass226
Copying Onto a CD/DVD226
Printing Photos from a Memory Device Onto a Disc227
Printing a Jewel Case Insert from a Memory Device229
Printing on Cds/Dvds from a Computer230
Starting Epson Print CD - Windows230
Printing Your CD/DVD Design - Windows231
Starting Epson Print CD - Mac232
Printing Your CD/DVD Design - Mac233
Replacing Ink Cartridges and Maintenance Boxes235
Check Cartridge and Maintenance Box Status235
Checking Ink Cartridge and Maintenance Box Status on the LCD Screen235
Checking Cartridge and Maintenance Box Status - Windows236
Checking Cartridge and Maintenance Box Status - Mac239
Purchase Epson Ink Cartridges and Maintenance Box241
Ink Cartridge and Maintenance Box Part Numbers241
Removing and Installing Ink Cartridges242
Printing with Black Ink and Expended Color Cartridges248
Printing with Expended Color Cartridges - Windows248
Printing with Expended Color Cartridges - Mac249
Conserving Low Black Ink with Windows251
Replacing the Maintenance Box251
Adjusting Print Quality256
Print Head Maintenance256
Print Head Nozzle Check256
Checking the Nozzles Using the Product Control Panel257
Checking the Nozzles Using a Computer Utility259
Print Head Cleaning261
Cleaning the Print Head Using the Product Control Panel262
Cleaning the Print Head Using a Computer Utility265
Power Cleaning268
Power Cleaning Using the Product Control Panel268
Power Cleaning Using a Computer Utility270
Aligning the Print Head Using the Product Control Panel272
Cleaning the Paper Guide274
Cleaning and Transporting Your Product277
Cleaning Your Product277
Cleaning the Paper Rollers278
Cleaning the Translucent Film280
Transporting Your Product283
Solving Problems286
Checking for Software Updates286
Viewing the Help Screen287
Product Status Messages288
Running a Product Check292
Resetting Control Panel Defaults294
Solving Setup Problems295
Product Does Not Turn on or off295
Noise after Ink Installation295
Software Installation Problems296
Solving Network Problems296
Product Cannot Connect to a Wireless Router or Access Point297
Network Software Cannot Find Product on a Network298
Product Does Not Appear in Mac Printer Window299
Wireless Network Connection Is Unstable on a Mac300
Wired Network Connection Becomes Unstable300
Cannot Print over a Network301
Cannot Scan over a Network302
Solving Copying Problems303
Product Makes Noise, but Nothing Copies303
Product Makes Noise When It Sits for a While303
Solving Paper Problems304
Paper Feeding Problems304
Paper Jam Problems in the Paper Cassette305
Paper Jam Problems Inside the Product306
Paper Jam Problems in the Rear Cover309
Paper Ejection Problems312
Solving Problems Printing from a Computer312
Nothing Prints312
Product Icon Does Not Appear in Windows Taskbar313
Printing Is Slow314
Solving Page Layout and Content Problems316
Inverted Image316
Too Many Copies Print317
Blank Pages Print317
Incorrect Margins on Printout317
Border Appears on Borderless Prints318
Incorrect Characters Print319
Incorrect Image Size or Position319
Slanted Printout320
Solving Print Quality Problems321
White or Dark Lines in Printout321
Blurry or Smeared Printout322
Faint Printout or Printout Has Gaps324
Grainy Printout324
Incorrect Colors325
Solving Scanning Problems326
Scanning Software Does Not Operate Correctly327
Cannot Start Epson Scan 2327
Scanning Is Slow328
Cannot Send Scans to a Cloud Service329
Solving Scanned Image Quality Problems329
Image Consists of a few Dots Only329
Line of Dots Appears in All Scanned Images330
Straight Lines in an Image Appear Crooked330
Scanned Image Quality Problems330
Characters Are Not Recognized During Conversion to Editable Text (OCR)332
Image Colors Are Patchy at the Edges332
Ripple Patterns Appear in an Image333
Streaks Appear in All Scanned Images333
Scanned Image Edges Are Cropped333
Resetting the Epson Scan 2 Settings333
Solving Memory Card Problems334
Memory Card Does Not Fit into a Slot334
Cannot View or Print Photos from a Memory Card or Device335
Cannot Transfer Photos to or from a Memory Card or Device335
Solving CD/DVD Problems336
CD/DVD Problems336
Uninstall Your Product Software337
Uninstalling Product Software - Windows337
Uninstalling Product Software - Mac338
Where to Get Help339
Technical Specifications341
Windows System Requirements341
Mac System Requirements342
Paper Specifications342
Printable Area Specifications344
Scanning Specifications346
Ink Cartridge Specifications347
External USB Device Specifications348
Memory Card Specifications349
Dimension Specifications350
Electrical Specifications350
Environmental Specifications351
Interface Specifications351
Network Interface Specifications351
Safety and Approvals Specifications353
Notices355
Important Safety Instructions355
General Product Safety Instructions355
Ink Cartridge Safety Instructions357
Wireless Connection Safety Instructions358
LCD Screen Safety Instructions358
Important Privacy Notice (Printer Serial Number)359
FCC Compliance Statement359
Binding Arbitration and Class Waiver360
Trademarks363
Copyright Notice364
Libtiff Software Acknowledgment364
A Note Concerning Responsible Use of Copyrighted Materials365
Default Delay Times for Power Management for Epson Products365
Copyright Attribution365

Epson XP-970 - Page 310

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