You can easily update the DEFENDER Database and
operating software for your detector by visiting our
website. To access updates, you must first register
your device at escortinc.com. Once registered, you
will receive e-mail notifications that updates are
available.
To update your software, follow these simple steps:
1 Connect the mini USB end of the USB data cable to
PASSPORT Max.
2 Plug the standard USB connector end of the cable
into your computer.
3 Log on to www.escortinc.com/download.
4 Follow the instructions online.
Software Updates
16
Service
To obtain service, contact ESCORT (800-543-1608) to
obtain a Return Authorization Number. Properly
pack your product and include: your name, complete
return address, written description of the problem
with your product, daytime telephone number and a
copy of the original purchase receipt.
Label the outside of the package clearly with your
Return Authorization Number.
Ship the product prepaid (insured, for your
protection) to:
ESCORT Inc.
Customer Service Department
Return Authorization Number __________________
5440 West Chester Road
West Chester OH 45069
ESCORT Extended Service Plan
ESCORT offers an optional extended service plan.
Contact ESCORT Sales for details at 800-433-3487.
Service