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General| Speakerphone | Yes |
|---|---|
| Call Waiting | Yes |
| HD Voice | No |
| Voicemail | Yes |
| Power Supply | AC adapter (included) |
Lists the ESI phone models and features documented in this user's guide.
Explains the structure and organization of the user's guide into distinct sections.
Illustrates the ESI 60 Business Phone with labels identifying keys and features.
Lists items referenced elsewhere in the document with corresponding page numbers.
Illustrates the ESI 40 Business Phone with labels identifying keys and features.
Lists items referenced elsewhere in the document with corresponding page numbers.
Illustrates the 48-Key Feature Phone with labels identifying keys and features.
Lists items referenced elsewhere in the document with corresponding page numbers.
Shows the layout of programmable feature keys on an optional expansion console.
Explains how optional expansion consoles connect to the ESI phone system.
Illustrates the ESI 30D Business Phone with labels identifying keys and features.
Lists items referenced elsewhere in the document with corresponding page numbers.
Illustrates the 24-Key Feature Phone with labels identifying keys and features.
Lists items referenced elsewhere in the document with corresponding page numbers.
Highlights features not available on the 24-Key Feature Phone.
Illustrates the 12-Key Feature Phone with labels identifying keys and features.
Lists items referenced elsewhere in the document with corresponding page numbers.
Highlights features not available on the 12-Key Feature Phone.
Illustrates the ESI Cordless Handset II with labels identifying keys and features.
Lists items referenced elsewhere in the document with corresponding page numbers.
Details how to connect ESI 30D, 24-Key, and 12-Key Feature Phones.
Details how to connect ESI 60 and ESI 40 Business Phones.
Explains how the 48-Key Digital Feature Phone connects to the system.
Explains how the 48-Key IP Feature Phone II connects to the system.
Step-by-step instructions for connecting the 60-Key Expansion Console.
Illustrates the connectors on the bottom of the 60-Key Expansion Console.
Step-by-step instructions for connecting the second expansion console.
Illustrates the connectors for the second expansion console.
Guidelines for installing the ESI Cordless Handset II base station.
Lists locations and conditions to avoid when installing the base station.
Guides users on how to access and use the help menu for phone features.
Instructions for using help mode while programming phone features.
Explains how to use help mode during an active call.
Lists the main categories of user programming available on ESI phones.
Explains how to get help during the programming process.
How to record, delete, and hear current personal greetings.
Details on programming feature keys for various functions.
Explains programming of station keys and line keys.
Describes the meaning of LED indicators on phone keys.
Configures station-specific features like call waiting, greetings, and power saving.
Controls audible alerts for station events like ringing and new messages.
Covers setting, deleting, and securing user passwords for phone access.
Configures how and where external messages are delivered.
Settings for receiving ESI mobile messaging notifications.
Options for setting up call twining to multiple destinations.
Configures call routing rules based on time or status.
Settings for managing ESI cellular services.
Allows recovery of recently deleted messages.
How to use the VOICE MAIL key for accessing voice messages.
Guides on recording and managing personal greetings for your mailbox.
Instructions for leaving messages for individual users or groups.
How to use AutoPage to notify others of messages.
Steps for moving or deleting voice messages.
How to set up the 'reach-me' feature for off-premises notification.
Detailed instructions for accessing and managing voice messages.
Explains display indicators and key functions during message retrieval.
Describes key functions and operations for navigating voice messages.
Instructions for accessing voice messages from different ESI phone models.
How to use the Virtual Mailbox Key for message access.
How to access voice messages from locations outside the office.
How to record conversations or messages live.
Explains the Quick Move feature for call handling.
How to play back recorded messages.
How to set up delivery of messages to off-premises locations.
How to configure pager notifications for messages.
How to mark and manage urgent voice messages.
Allows recovery of recently deleted messages.
Explains the meaning of different status indicator lamp states.
How to configure e-mail addresses and WAV file attachments for notifications.
Customization options for mobile messaging preferences.
Setting the primary e-mail for message notifications for an extension.
Configuring main and alternate e-mail addresses for extension notifications.
Setting the primary e-mail for guest mailbox notifications.
Configuring main and alternate e-mail addresses for guest mailbox notifications.
Instructions to activate or deactivate call twining.
How to set the destination number for twined calls.
Explains the purpose and functionality of guest mailboxes.
How to set up personal greetings for guest mailboxes.
Steps to access messages left in guest mailboxes.
Step-by-step guide to programming guest mailboxes via ESI phone.
Explains group and broadcast mailboxes and their usage.
Instructions for leaving and deleting messages in group mailboxes.
How to program group mailboxes and use the Virtual Mailbox Key.
Steps to program cascade notification mailboxes.
Configuration options for cascade notification mailboxes.
Setting notification intervals and retrieving messages from cascade mailboxes.
Instructions for setting up and managing Q&A mailboxes.
Steps for selecting questions and retrieving messages for Q&A mailboxes.
How the phone's display indicates call status and information.
How Caller ID information is displayed on the ESI phone.
Details the number of programmable feature keys on different ESI phone models.
Explains the purpose and function of fixed-feature keys on ESI phones.
Information about using phone overlays to label programmable keys.
Explains the meaning of LED indicators on ESI phone keys.
How to use the SPEAKER key and speakerphone functionality.
Instructions for using hands-free answering for internal calls.
How to adjust volume and navigate menus using scroll keys.
How to use the MUTE/DND key for call management.
Describes the dynamic nature and programming of soft feature keys.
How to access dial tone and outside lines on the ESI phone.
Step-by-step guide to making calls to external numbers.
Step-by-step guide to making calls to internal extensions.
How to select and connect to specific stations.
Procedures for transferring external calls to stations or mailboxes.
How to perform a supervised transfer, announcing the caller.
Instructions for performing a trunk-to-trunk transfer.
How to perform a blind transfer without announcing the caller.
How to transfer calls to mailboxes or main greetings.
Procedures for transferring calls between internal extensions.
Step-by-step guide to initiating a conference call.
How to use the privacy release feature during calls.
Instructions for programming call forwarding for busy or no answer.
How to set or cancel call forwarding and no-answer settings.
Procedures for setting and cancelling call forwarding to off-premises numbers.
How to set or cancel forwarding for no-answer and off-premises calls.
How the display indicates incoming calls while on another call.
How call waiting works for calls between stations.
How to use the background announce feature during calls.
Explains the difference between placing calls on hold and exclusive hold.
Instructions for placing calls on hold and exclusive hold.
How to retrieve calls that have been placed on hold.
Procedures for placing and retrieving calls using exclusive hold.
How to use the overhead paging system.
Instructions for paging specific phones or zones.
How to pick up ringing calls for other stations.
How to handle multiple incoming calls simultaneously.
How the operator station handles incoming calls and day/night modes.
How to use the FLASH/RDL key for flash and redial functions.
Specific uses of the FLASH/RDL key for call functions.
How to use the FLASH/RDL key to redial numbers.
Describes the various functions of the RELEASE key.
Explains Esi-Dex as a feature for accessing stored names and numbers.
Details the prompts and commands for using Esi-Dex on three-line displays.
How to auto-dial using Esi-Dex on phones with two-line displays.
Methods for finding and selecting names from Esi-Dex.
How to auto-dial using Esi-Dex on phones with three-line displays.
How to add names to Personal Dex using incoming Caller ID information.
Step-by-step guide for manually adding names to Personal Dex.
Detailed steps for manually entering names on three-line displays.
How to delete names from Personal Dex on two-line displays.
How to delete names from Personal Dex on three-line displays.
A practical example of using Esi-Dex on a two-line display phone.
A practical example of using Esi-Dex on a three-line display phone.
How to use Esi-Dex to access system-wide speed dial numbers.
How to program and use the Override Ring feature.
Instructions for using a Bluetooth headset with ESI phones.
How to answer and make calls using a paired Bluetooth headset.
Important considerations for using Bluetooth devices.
Notes on compatibility and potential issues with Bluetooth headsets.
How to set preferences for obtaining outside dial tone.
Explains the LED indicators for line keys.
How to use the privacy release feature for calls.
How to assign a private line key.
A table listing feature codes and their availability on different phone models.
How to manually set day/night mode using feature code 560.
How to use service observing to monitor calls.
Functionality of the headset key.
How to program and use call forwarding keys.
Functionality of the redial key.
How to use the call forwarding/no-answer key.
How to use the message monitor key.
How to use the background announce key.
How to program and use personal greeting keys.
How to use the Caller ID key for call information.
How to program and use virtual answer keys.
How to use the QuickPage key for notifications.
How to use the Mute/DND key.
How to use the voice mail key.
How to use the override ring key.
How to use the record key for live recording.
How to use the Quick Switch key for call management.
Steps for performing a Quick Switch operation.
How to use account codes for call tracking.
Functionality of the Local CO feature.
How to use the loop key for call handling.
Instructions for using the loop key.
Explains the LED indicators for the loop key.
Common problems and solutions for remote IP phone usage.
Introduction to the ESI-Link feature for connecting locations.
How ESI-Link uses network numbering and location keys.
Steps to program location keys for ESI-Link.
How programmable keys are used with ESI-Link.
Practical examples of assigning keys for ESI-Link functionality.
Illustrates how to dial different ESI-Link locations.
What happens when all ESI-Link channels are busy.
Using feature keys and paging with ESI-Link.
How to place and manage calls on hold with ESI-Link.
Steps to retrieve calls on hold from remote locations.
How to move voice messages to remote locations.
Using the Virtual Mailbox Key for remote locations.
How to retrieve voice messages from remote locations.
How to use Location Dex to access remote station directories.
Examples of assigning location and station keys.
How to program call forwarding to remote extensions, mailboxes, or departments.
How to access remote outside line groups.
Steps to initiate conference calls using ESI-Link.
How to program the key for logging ACD agents in and out.
How to program the wrap mode key.
Explains the LED indicators for agent log-on/off status.
How call status is shown on the ACD agent display.
Features restricted for agents while logged into an ACD group.
How call waiting is handled for ACD agents.
Steps to program the ACD administrator key.
Lists ESI features not available on analog stations.
How to use the FLASH function and display Caller ID on analog stations.
Instructions for making calls from analog stations.
How to transfer outside calls from analog stations.
How to transfer calls to mailboxes or main greetings on analog stations.
Steps to create conference calls on analog stations.
How to handle call waiting and place calls on hold.
How to page and pick up calls on analog stations.
How to set up and manage personal greetings for analog stations.
How message waiting is indicated on analog stations.
Lists functions available for retrieving messages on analog stations.
How to retrieve messages from other ESI phones.
How to program personal greetings and call waiting.
How to set and manage passwords for analog stations.
Various options for delivering messages off-premises.
How to configure message delivery to a phone number.
How to set up pager notifications for messages.
How to manage urgent messages for off-premises delivery.
How to use the Message Recycle Bin to restore deleted messages.
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