EasyManua.ls Logo

ESI IVX S-Class User Manual

ESI IVX S-Class
80 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
ESI Feature Phone
User’s Guide
FOR
WITH voice mail
0450-0467
Rev. N
For on-line help, visit www.esiusers.com.

Table of Contents

Other manuals for ESI IVX S-Class

Question and Answer IconNeed help?

Do you have a question about the ESI IVX S-Class and is the answer not in the manual?

ESI IVX S-Class Specifications

General IconGeneral
BrandESI
ModelIVX S-Class
CategoryTelephone
LanguageEnglish

Summary

Introduction to ESI Feature Phones

ESI Phone Models and Console

Covers the different phone types and the expansion console. Identifies what the guide includes.

Guide Organization

Explains how the manual is structured by sections for easy navigation and understanding.

48-Key Feature Phone

Features and Layout

Describes the phone's capabilities, programmable keys, and physical layout.

24-Key Feature Phone

Features and Layout

Describes the phone's capabilities, programmable keys, and physical layout.

12-Key Digital Feature Phone

Features and Layout

Describes the phone's capabilities, limited features, and physical layout.

ESI Cordless Handsets

Models and Features

Covers the two cordless handset models and their general features.

Phone Setup and Connection

Connecting Your ESI Phone

General instructions for connecting various ESI phones to the system.

60-Key Expansion Console Connection

Details on physically connecting and setting up the 60-key expansion console.

ESI Cordless Handset Connection

Instructions for connecting cordless handsets and installing the base station.

Using Help and Programming Features

Help Mode Overview

Explains the interactive Verbal User's Guide and its access methods.

User Programming Introduction

Overview of the user programming process and how to access features.

Programmable Feature Keys

Details on configuring programmable keys for various functions.

Station Options and Audibles

Covers station settings like call waiting and sound preferences.

Voice Mail Operations

Voice Mail Key and Personal Greetings

Accessing voice mail and setting up personal greetings.

Leaving and Retrieving Messages

Procedures for leaving messages and accessing your voice mailbox.

Off-Premises Message Delivery

Configuring remote notification for new voice messages.

ESI Feature Phone Operation

Display and Caller ID

Understanding the phone's display and Caller ID information.

Feature Phone Key Functions

Fixed Feature Keys and LEDs

Explains fixed keys, their labels, and indicator light status.

Speakerphone and Hands-Free Operation

How to use the speakerphone and headset modes for calls.

Call Handling Procedures

Direct Station Selection

How to call other extensions using station keys.

Transferring Outside Calls

Procedures for transferring incoming outside calls.

Internal Call Transfers

Transferring to Mailboxes and Greetings

Directing internal calls to mailboxes or main greetings.

Transferring to Stations and Numbers

Moving internal calls to other extensions or external numbers.

Conference Calling

Creating and Managing Conferences

Steps to set up, join, and manage multi-party calls.

Call Forwarding Features

Basic Call Forwarding

Setting up call forwarding to another extension or mailbox.

Call Forwarding/No-Answer

Forwarding calls only if they go unanswered.

Call Waiting Features

Managing Incoming Calls

Handling second incoming calls while already on a call.

Hold and Exclusive Hold

Hold/Exclusive Hold Operations

Procedures for placing calls on hold and retrieving them.

Paging and Call Pickup

Paging System Usage

How to use overhead and phone speaker paging.

Call Pickup Functionality

Answering calls ringing at other stations.

Optional Features Overview

Live Outside Calls

Handling calls that bypass the auto attendant.

Operator Station Functions

Special duties and settings for the operator station.

Special Keys

Basic Key Functions

Core functions of FLASH, REDIAL, and RELEASE keys.

Esi-Dex: Contact Management

Accessing and Using Esi-Dex

Overview of the contact directory feature and its Dexes.

Esi-Dex Prompts and Auto-Dialing

Understanding prompts and initiating calls using Esi-Dex.

Managing Personal Dex Entries

Adding Names via Caller ID or Manual Entry

Methods to save contacts using Caller ID or manual input.

Deleting Personal Dex Entries

Removing Contacts from Personal Dex

Steps to delete saved contacts from your personal directory.

Advanced Special Keys

System Speed Dialing and Override Ring

Using system speed dials and the override ring feature.

Message Monitor and Headset Operation

Message Monitor Mode (Live Screening)

Listening to callers leave messages in real-time.

Headset Operation Guidelines

Using a headset with your ESI Feature Phone.

Optional Feature Codes

Feature Codes and Availability Overview

Table of optional features, their codes, and phone compatibility.

Specific Optional Features

Manual Day/Night Mode and Headset Key

Configuring system modes and headset access.

Call Forwarding and Message Monitor Keys

Keys for managing call forwarding and message monitoring.

Personal Greeting and Caller ID Keys

Personal Greeting Key Activation

Using keys for easy activation of personal greetings.

Caller ID Key Functions

Using the key to view and manage Caller ID records.

Virtual Answer and Mute/DND Keys

Virtual Answer Key Usage

Setting up automated call responses and greetings.

Mute/DND Key Functionality

Using the Mute and Do-Not-Disturb modes.

Quick Switch and Recording Features

Quick Switch Operation

Transferring calls between desktop and cordless phones.

Recording Phone Conversations

Using the Record key for conversations or memos.

Account Codes and Quick Switch Performance

Account Code Usage

Assigning account codes for call tracking and billing.

Analog Stations

Analog Station Capabilities and Limitations

Introduction to analog phone features and what's not supported.

Caller ID and Placing Calls

Basic functions for analog phones including Caller ID.

Analog Station Call Handling

Transferring Calls and Conference Calling

Managing call transfers and conferences on analog phones.

Analog Station Call Management

Call Forwarding, Waiting, and Hold

Features for managing incoming calls on analog phones.

Analog Station Voice Mail and Paging

Paging and Call Pick-Up

Using paging and call pickup features on analog stations.

Personal Greetings for Analog Mailboxes

Setting up personal greetings for analog voice mailboxes.

Analog Station Message Retrieval

Message Waiting and Retrieval Process

How to check for and retrieve messages on analog stations.

Analog Station Programming

Personal Greeting and Call Waiting Setup

Configuring personal greetings and enabling call waiting.

Password Management

Setting up and managing passwords for analog stations.

Off-Premises Delivery for Analog Stations

Phone and Pager Notification Setup

Configuring remote alerts for new messages via phone or pager.

Analog Station Message Recycle Bin

Message Recycle Bin (Un-delete)

Recovering messages that have been accidentally deleted.

Related product manuals